---
title: "Campus West CRM Ticketing System"
ocid: "ocds-h6vhtk-041796"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041796"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041796.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041796.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WELWYN HATFIELD BOROUGH COUNCIL"
published: "2023-11-13"
---

# Campus West CRM Ticketing System

Buyer: WELWYN HATFIELD BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-041796

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041796)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041796.json)

## Summary

The Welwyn Hatfield Borough Council is looking for a supplier to provide a ticketing CRM solution for Campus West in Welwyn Garden City. This procurement falls under the services category with a value of £240,000. The contract period extends from July 1, 2024, to June 30, 2027. The tender deadline is December 15, 2023, with electronic and written submission methods.

This tender presents an opportunity for businesses that specialise in industry-specific software packages to compete. Suitable businesses can find more details in the tender documents provided by the buying organisation, Welwyn Hatfield Borough Council. The procurement stage is currently open, with the bid opening scheduled for December 15, 2023, and a bid validity period of 90 days. Interested suppliers can visit the tender submission platform for more information.

## Notice

Campus West is a unique entertainment and leisure facility in Welwyn Garden City, owned and managed by Welwyn Hatfield Borough Council (the Council). It offers a three-screen independent cinema which accounts for the venue's bulk of its income - with the Event Cinema offering contributing a significant proportion. The screens also double as spaces for private hire and conferencing activities, while its largest space is a flexible cinema/theatre which every year play host to its hugely popular in-house produced panto. Campus West also houses a soft play centre as well as the only purpose-built roller-skating rink in Hertfordshire. This multi-purpose space, well known as Roller City, is used weekly for Keep Fit, Line Dancing and Zumba classes. To complete this rich mix of diverse and fun filled activities and services, the venue runs a cafe which caters and provides food and beverage for all ages.50 years after it opened its doors, pre-pandemic, it sold more than PS2.4 million tickets t

### Lot Information

Lot 1

The Council is seeking a suitably experienced supplier to provide a ticketing CRM solution.

Renewal: Optional one year extension available

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033386-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2023 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2024 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £240,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELWYN HATFIELD BOROUGH COUNCIL |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6AE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48100000 - Industry specific software package
- 79952000 - Event services

## Release History

- 13 Nov 2023 at 09:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033386-2023

## Notice URLs

- http://www.welhat.gov.uk
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041796. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041796.json.