--- title: "Purchase of Email Sending Platform" ocid: "ocds-h6vhtk-0417cf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0417cf" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0417cf.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0417cf.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NMRN OPERATIONS" published: "2023-11-13" --- # Purchase of Email Sending Platform Buyer: NMRN OPERATIONS Current stage: Tender OCID: ocds-h6vhtk-0417cf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0417cf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0417cf.json) ## Summary The National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust are jointly seeking a social media listening platform at Portsmouth Historic Dockyard. The procurement involves acquiring an email sending platform to enhance customer communications, revenue generation, and brand promotion. The contract value is £24,000, with a tender deadline of 18th December 2023 and the award scheduled for 19th December 2023. Interested parties can access the full scope of requirements on Contracts Finder Gov.UK. This tender opportunity provides a chance for software companies specializing in email marketing solutions and consultancy services to showcase their expertise. Businesses capable of delivering innovative email communication platforms geared towards visitor engagement and revenue generation are well-suited to compete. With the procurement method being an open procedure, interested firms have until 18th December 2023 to submit their proposals electronically through the provided submission details on the National Museum of the Royal Navy's website. ## Notice This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard. NMRN requires the use of a single email sending platform. The primary functions of this platform will be to: - Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign ups. - Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spend (e.g., retail). - Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback. - Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365. - Be able to implement different branding, dependant on the attraction/museum we are informing visitors about. There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future. Full details and scope of requirements can be found on Contracts Finder Gov.UK website here; https://www.contractsfinder.service.gov.uk/Notice/495cd7de-3592-4b00-bf9f-c1492accaf3d ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033469-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Nov 2023 | | Submission deadline | 18 Dec 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £24,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NMRN OPERATIONS | | Locality | PORTSMOUTH | | Post town | Portsmouth | | Postcode | PO1 3NH | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ31 Portsmouth | | Local authority | Portsmouth | | Electoral ward | Charles Dickens | | Westminster constituency | Portsmouth South | | Delivery location | TLJ31 Portsmouth | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 72200000 - Software programming and consultancy services ## Release History - 13 Nov 2023 at 14:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033469-2023 ## Notice URLs - http://www.nmrn.org.uk - https://www.contractsfinder.service.gov.uk/Notice/495cd7de-3592-4b00-bf9f-c1492accaf3d - https://www.contractsfinder.service.gov.uk/Search - https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit - https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=230725 - https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA32850 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0417cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0417cf.json.