---
title: "Provision of Heating Services"
ocid: "ocds-h6vhtk-0417e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0417e1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0417e1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0417e1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ORBIT GROUP LIMITED"
published: "2025-02-14"
---

# Provision of Heating Services

Buyer: ORBIT GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0417e1

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## Summary

The procurement process for providing heating services was led by Orbit Group Limited, targeting both domestic and commercial properties across various regions including the Midlands, East, and South-East England. This tender is in the "Award" stage as of February 2025, and falls under the industry category of repair and maintenance services (CPV 50000000). Key dates include the procurement initiation on the 14th of February 2025, with contracts signed on the 17th of January 2025. The procurement method used was a restricted procedure, ensuring a selective and competitive process among bidders. The awarded contracts involved significant values, such as £18,370,537.3 for Lot 1.1 (Domestic Heating) and £16,992,934.6 for Lot 1.2 (Domestic Heating).

This tender represents a substantial growth opportunity for businesses capable of providing comprehensive heating and hot water system services, including inspection, maintenance, and reactive repairs. With the provision of services required to support Orbit Group’s expansive portfolio and development plans, companies specializing in HVAC, plumbing, and heating solutions, particularly those offering 24/7 service capabilities, are well-positioned to benefit. Large and small enterprises alike, such as Sureserve Compliance Central Limited and ThermoServ Ltd, have already successfully secured contracts, highlighting the competitive landscape and the potential rewards for high-quality service providers in this sector.

## Notice

Orbit Group believe everyone is entitled to a good quality, safe and affordable home. We manage a growing portfolio of over 47,000 affordable and social rent homes and support over 100,000 customers in differing stages of life, from those seeking their first home to customers looking for enhanced supported living. We are also one of the UK's largest developers of affordable housing, building over 5,300 new homes by 2025. Orbit is seeking through this 'Standard Selection Questionnaire' to identify suitable capable suppliers to invite to ITT (Invitation to Tender) for the provision of heating and hot water system service and maintenance within our Domestic and Commercial properties which are natural gas fuelled and include; * Natural gas * LPG * Oil * Vented and unvented cylinders connected to gas heating sources Potential suppliers who have the capability to fulfil each of the below key requirements, are invited to complete the Standard Selection Questionnaire. Domestic 3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including reactive repairs as well as a 24 hour, 7 days a week, 365 year-round fully comprehensive maintenance and repair service. Planned and reactive installations.

### Lot Information

Heating Domestic Lot 1.1 and Lot 1.2

3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.

Renewal: At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Domestic Heating - East and South East England

3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.

Renewal: At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Commercial Heating - The Midlands

Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades BMS service, maintenance, and software management. Service and Repair for ad hoc Catering Equipment*.

Renewal: At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Commercial Heating - East and South East England

Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades BMS service, maintenance, and software management. Service and Repair for ad hoc Catering Equipment*.

Renewal: At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005177-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2025 |
| Submission deadline | 8 Dec 2023 |
| Future notice date | Not specified |
| Award date | 19 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £313,600,000 |
| Awards value | Not specified |
| Contracts value | £37,052,150 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORBIT GROUP LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV3 2SU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | SURESERVE COMPLIANCE CENTRAL; THERMOSERV |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 42 - Industrial machinery
- 45 - Construction work
- 50 - Repair and maintenance services

### Codes

- 09300000 - Electricity, heating, solar and nuclear energy
- 42160000 - Boiler installations
- 45259000 - Repair and maintenance of plant
- 50000000 - Repair and maintenance services

## Release History

- 14 Feb 2025 at 14:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005177-2025
- 16 Oct 2024 at 14:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033401-2024
- 14 Nov 2023 at 10:03 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033559-2023
- 13 Nov 2023 at 15:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033491-2023

## Notice URLs

- http://www.housingprocurement.com/
- http://www.orbit.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0417e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0417e1.json.