---
title: "CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay"
ocid: "ocds-h6vhtk-0419bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0419bf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0419bf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0419bf.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DEVON COUNTY COUNCIL"
published: "2023-11-14"
---

# CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay

Buyer: DEVON COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-0419bf

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## Summary

The Devon County Council has initiated a tender process for CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay. The procurement falls under the services category for Health and social work services. The tender is currently in the tender stage, and the deadline for submission is 15th December 2023. The procurement method is an open procedure.

This tender presents opportunities for businesses operating in the health and social care services sector. Companies providing advocacy services for adults and children in Devon and Torbay would be well-suited to compete. The contract includes two lots covering advocacy services for adults receiving social care support and children and young people under various legislative frameworks. Interested parties must ensure compliance with the tender submission requirements by the specified deadline.

## Notice

Statutory Social Care & Health (NHS) Complaints Advocacy Service for Adult's and Children in Devon & Torbay.

### Lot Information

Lot 1 Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon & Torbay

This Lot contract covers the provision of statutory advocacy services for adults in receipt of social care support who meet the eligibility criteria for such advocacy, and who require NHS Complaints Advocacy support when interacting with the NHS Devon part of the health and social care system. The Service Provider who holds this Lot contract will be required to supply advocacy based on the requirements of the following legislation: - The Care Act 2014 - The Mental Capacity Act 2005 - The Mental Health Act 1983 (as amended in 2007) - NHS Complaints Advocacy as required under The Health and Social Care Act 2012 Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.

Lot 2 Children's and Young People's Advocacy Service

The Local Authority meets its duties under the Adoption and Children Act 2002, the Children Act 1989, the National Standards for the Provision of Children's Advocacy Services (2002), and the Joint Statutory Guidance on prevention of homelessness and provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation, to the following groups: Looked After children and young people whose care and progress are being reviewed; Children and young people in receipt of social care services who wish to make a representation (including a complaint and those subject to Child Protection processes); Young people undergoing a Southwark Assessment; Children and young people who make or intend to make representations under Section 26 or 24D of the Children Act 1989. The Service Provider will need to deliver the following advocacy services: - Children subject to Child Protection - Children Looked After & Care Leavers - Health & Social Care Complaints - Visiting Advocacy Service to Atkinson Secure Children's Home Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033670-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2023 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £4,421,269 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Additional buyers | NHS DEVON; TORBAY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England), TLK4 Devon |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 14 Nov 2023 at 15:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033670-2023

## Notice URLs

- https://www,supplyingthesouthwest.org.uk
- https://www.devon.gov.uk
- https://www.royaldevon.nhs.uk/
- https://www.torbay.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0419bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0419bf.json.