---
title: "Provision of a Carers Advice, Information and Support Service"
ocid: "ocds-h6vhtk-0419e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0419e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0419e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0419e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "INVERCLYDE COUNCIL"
published: "2024-03-13"
---

# Provision of a Carers Advice, Information and Support Service

Buyer: INVERCLYDE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0419e3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0419e3.json)

## Summary

The Inverclyde Council in the UK has completed a tender process for the provision of a Carers Advice, Information, and Support Service. The procurement falls under the social services category and is open to economic operators. The contract has been awarded to Unity Enterprise. The initial contract value is £1,474,975, with the option to extend at the discretion of the Council up to April 2029.

This contract presents an opportunity for businesses in the social services sector to engage with the Inverclyde Council and provide essential support to Carers in the region. Companies involved in services related to information and advice, stress management therapies, wellbeing promotion, and social care support are well-suited to compete. The tender emphasises quality criteria in service delivery, carer involvement, workforce, and social value, offering a platform for businesses to contribute meaningfully to the community while growing their operations.

## Notice

Inverclyde Council operating through a Health and Social Care Partnership has a statutory obligation to provide an advice, information and support service to Carers in Inverclyde under the Carers (Scotland) Act 2016 & Scotland's Carers Charter published in 2018.

### Lot Information

Lot 1

The Service is required to be local service user led and managed providing support to Carers (including Young Carers) living within the boundary of the local authority area including those with protected characteristics under the terms of the Equality Act 2010. The service to be provided will include (but not limited to): - Information and Advice; - Stress management therapies; - Promotion of wellbeing; - Providing access to social opportunities; - Facilitating Supportive peer Groups; - Counselling; - Facilitating access to Health and Social care support; - Supporting Carers through hospital discharge; - Facilitating and Accessing short breaks; - Financial Maximisation; - Training; - Completion of Adult Carer Support Plans; - Completion of Young carers Statements. Award Criteria: Quality criterion: Service Delivery / Weighting: 15 Quality criterion: Carer Involvement / Weighting: 15 Quality criterion: Quality Assurance / Weighting: 12.5 Quality criterion: Workforce / Weighting: 10 Quality criterion: Complaints Process/Procedure / Weighting: 2.5 Quality criterion: Phase Out & Exit Strategy / Weighting: 2.5 Quality criterion: Fair Work First / Weighting: 1.5 Quality criterion: Social Value / Weighting: 1 Price / Weighting: 40 Additional information: The Duration at 'II.2.7' is the initial period. Option to extend at the sole discretion of Inverclyde Council, for 12 months to 30th April 2028, and further extend for 12 months to 30th April 2029. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008065-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2024 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | 29 Feb 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,515,000 |
| Lots value | £1,515,000 |
| Awards value | Not specified |
| Contracts value | £1,474,975 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INVERCLYDE COUNCIL |
| Locality | GREENOCK |
| Post town | Paisley |
| Postcode | PA15 1LX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde North |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNITY ENTERPRISE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85320000 - Social services

## Release History

- 13 Mar 2024 at 15:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008065-2024
- 15 Nov 2023 at 10:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033728-2023

## Notice URLs

- http://www.inverclyde.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748058
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0419e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0419e3.json.