---
title: "Customer Relationship Management ReImplementation"
ocid: "ocds-h6vhtk-041a31"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041a31"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041a31.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041a31.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF READING"
published: "2023-11-15"
---

# Customer Relationship Management ReImplementation

Buyer: UNIVERSITY OF READING  
Current stage: Tender  
OCID: ocds-h6vhtk-041a31

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041a31)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041a31.json)

## Summary

The University of Reading has released a tender for the project titled "Customer Relationship Management ReImplementation." This procurement falls under the IT services category and aims to re-implement a new CRM solution using Microsoft Dynamics. The University is located in Reading, United Kingdom, and the procurement stage is currently in the selective procedure with the tender period ending on 13th December 2023 and invitation to the second stage on 20th December 2023.

This opportunity is suitable for businesses in the IT services sector, particularly those experienced in consulting, software development, and internet support. The University specifies a contract value of £500,000 with a duration of 360 days. Interested suppliers must submit written bids by the specified deadlines. Businesses with expertise in CRM solutions using Microsoft Dynamics are encouraged to participate in this restricted procedure tender to expand their presence in the education industry.

## Notice

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment and Admissions team.

### Lot Information

Lot 1

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment & Admissions GRA team

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033836-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2023 |
| Submission deadline | 13 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF READING |
| Locality | READING |
| Post town | Reading |
| Postcode | RG6 6AB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Wokingham |
| Electoral ward | Maiden Erlegh & Whitegates |
| Westminster constituency | Earley and Woodley |
| Delivery location | TLJ11 Berkshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48700000 - Software package utilities
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Nov 2023 at 17:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033836-2023

## Notice URLs

- https://in-tendhost.co.uk/theuniversityofreading

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041a31. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041a31.json.