---
title: "Domestic Abuse Casework Service"
ocid: "ocds-h6vhtk-041aa2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041aa2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041aa2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041aa2.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TOWER HAMLETS"
published: "2023-11-16"
---

# Domestic Abuse Casework Service

Buyer: TOWER HAMLETS  
Current stage: Tender  
OCID: ocds-h6vhtk-041aa2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041aa2.json)

## Summary

The London Borough of Tower Hamlets has issued a tender for the provision of Domestic Abuse Casework Service. This service aims to support survivors of domestic abuse aged 16 and above residing, working, or studying in the borough. The contract will initially run for 24 months, with a possible extension of a further 12 months. The total value of the contract is £1,425,000. The procurement method is an open procedure, and the deadline for submissions is set for 18th December 2023. The tender is categorised under health and social work services.

This opportunity created by Tower Hamlets is suitable for VAWG specialist organisations and consortiums with VAWG specialists, particularly those with national quality assurance accreditation in supporting domestic abuse victims. Businesses offering advocacy, protection services, and holistic support to survivors are well-suited to compete. The procurement process is currently in the tender stage, with an active status. The tender submission method is electronic, and more details can be found at the provided submission link.

## Notice

The London Borough of Tower Hamlets invites bids from VAWG specialist organisations and consortium with VAWG specialists / black, Asian, and multi-ethnic specialists are also welcome. The lead organisation for the contract must be a VAWG specialist and is expected to have evidence of national quality assurance accreditation in the delivery of high-quality support to victims of domestic abuse. The service will provide support to survivors of domestic abuse aged 16 and above who work/ live/study in the borough. The estimated number of service users to be engaged in the service are 60-80 per annum per caseworker based on SafeLives recommended number of cases per caseworker. The objectives of the service are in line with the Tower Hamlets Strategic Plan, Mayors Manifesto and the VAWG Strategy 2024- 2029 which includes increased safety of adults and children due to domestic abuse, provide access to a range of protection and support services, provide advocacy, represent, and signpost service users to relevant statutory and non-statutory agencies to meet their needs holistically. The Contract will be for an initial period of 24 months with an option to extend for a further period of 12 months, A supplier briefing took place on 23 October 2023 and the Presentation notes are included in the ITT documentation.

### Lot Information

Lot 1

The service is a support provision for survivors of domestic abuse aged 16 and above who work/ live/study in the borough by a VAWG specialist organisation.

Options: The Council reserves the right to extend the contract for further 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034008-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2023 |
| Submission deadline | 18 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,425,000 |
| Lots value | £1,425,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E2 6BF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Bethnal Green West |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI42 Tower Hamlets |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 16 Nov 2023 at 17:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034008-2023

## Notice URLs

- http://www.procontract.due-north.com
- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041aa2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041aa2.json.