---
title: "Call Monitoring Platform"
ocid: "ocds-h6vhtk-041b4c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b4c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b4c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b4c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HARINGEY"
published: "2023-11-20"
---

# Call Monitoring Platform

Buyer: LONDON BOROUGH OF HARINGEY  
Current stage: Tender  
OCID: ocds-h6vhtk-041b4c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041b4c.json)

## Summary

The London Borough of Haringey has initiated a tender process for a Call Monitoring Platform under the main procurement category of services in the social work and related services industry. The procurement method is an open procedure, and the tender deadline is set for December 20, 2023, with the bid opening scheduled for December 21, 2023. The contracting authority is the London Borough of Haringey, with the opportunity available for suppliers to provide a call monitoring system with specific requirements around alarm response calls, asset management, data storage, and voice recordings.

This tender from the London Borough of Haringey presents an opportunity for businesses offering call monitoring systems to compete and potentially secure a contract. Companies well-versed in providing analogue and digital alarm response solutions, asset management, and voice recording services are well-suited to participate in this tender. The opportunity requires adherence to the submission details provided electronically, and suppliers must ensure compliance with the outlined procurement timeline and specifications to enhance their chances of winning the contract.

## Notice

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process.

### Lot Information

Lot 1

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process

Options: To be agreed

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034275-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2023 |
| Submission deadline | 20 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HARINGEY |
| Locality | LONDON |
| Post town | North London |
| Postcode | N22 8LE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Haringey |
| Electoral ward | Bounds Green |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 20 Nov 2023 at 14:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034275-2023

## Notice URLs

- https://s2c.waxdigital.co.uk/ProcurementLBHaringey/
- https://www.haringey.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b4c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041b4c.json.