---
title: "Frontline Colleague App Platform, development, and support"
ocid: "ocds-h6vhtk-041b76"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b76"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b76.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b76.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NORTHERN TRAINS LIMITED"
published: "2024-02-01"
---

# Frontline Colleague App Platform, development, and support

Buyer: NORTHERN TRAINS LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-041b76

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b76)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041b76.json)

## Summary

Northern Trains Limited is seeking a supplier for the procurement of the "Frontline Colleague App Platform, development, and support" services. The tender, currently in the planning stage, involves the implementation of a mobile app development platform to enhance customer service. The procurement process, initiated by Northern Trains Limited, is focused in York, UK, and falls under the Information Technology Services category. The deadline for submissions is set for 21st February 2024.

This opportunity created by Northern Trains Limited presents a chance for businesses with expertise in information technology services to provide the required expertise and resources. Companies capable of implementing a low code/no code mobile app development platform and offering ongoing support will find this tender suitable for business growth. The procurement method is an open procedure, allowing a competitive bidding process for interested businesses in the industry category of services.

## Notice

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

### Lot Information

Lot 1

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

Renewal: There will be an option to extend for 2 x 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003344-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2024 |
| Submission deadline | 21 Feb 2024 |
| Future notice date | 3 Jan 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £370,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN TRAINS LIMITED |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6JT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 1 Feb 2024 at 12:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003344-2024
- 31 Jan 2024 at 19:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003280-2024
- 21 Nov 2023 at 14:01 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034408-2023
- 20 Nov 2023 at 17:53 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034337-2023

## Notice URLs

- http://www.bipsolutions.com
- https://www.delta-esourcing.com
- https://www.delta-esourcing.com/respond/4986G3KH34
- https://www.delta-esourcing.com/tenders/UK-UK-York:-Information-technology-services./4986G3KH34
- https://www.delta-esourcing.com/tenders/UK-title/MCGG22Q332

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041b76.json.