--- title: "Smart Metering Solution Installation Partner(s)" ocid: "ocds-h6vhtk-041b7c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b7c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b7c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041b7c.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2023-11-20" --- # Smart Metering Solution Installation Partner(s) Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Planning OCID: ocds-h6vhtk-041b7c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b7c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041b7c.json) ## Summary The Northumbrian Water Group Limited is planning a procurement process for the installation of Smart Metering Solutions in their Northumbrian, Essex, and Suffolk operating areas. The tender, titled "Smart Metering Solution Installation Partner(s)", falls under the works category in the industry classification related to water-distribution pipelines. Interested parties can participate in a pre-market engagement exercise by expressing their interest before the deadline of 6 December 2023. The engagement involves providing feedback on capabilities for the installation rollout of smart meters and communication devices, with a focus on meter installations, deployment planning, surveys, customer contact management, and meter triage and health management. This opportunity with the Northumbrian Water Group Limited offers businesses in the works sector a chance to partner in the Smart Transformation Programme. Companies well-versed in the installation of smart meters and communication devices for both household and non-household settings, replacement of meters, deployment planning, and customer engagement management are suited to compete. The procurement process is currently in the planning stage, with the deadline for the pre-market engagement set for 6 December 2023, followed by a review of supplier responses for potential partnership opportunities. ## Notice Northumbrian Water Group (NWG) is currently reviewing the provision of Smart Metering Installation Partner(s), as part of the Smart Transformation Programme. We aim to partner with a number of installation partners to assist with smart meter and smart communication device installation rollout across our Northumbrian, Essex and Suffolk operating areas. The precise works, services, and capabilities to partner on delivery have not yet been fully defined. This PIN is issued to manage a pre-market engagement exercise. NWG seeks to obtain feedback from the marketplace in relation to what is currently available within this market space before issuing a tender. NWG is looking to understand capabilities of installation providers in the market who are suitably positioned to provide us with services to support our challenging long term installation targets. The main area of focus are- Smart Meter & Smart Communications Device Installations * Both household and non-household installations * Replacement of existing external meters with smart meters and communication devices within existing boundary boxes * Replacement of internal meters within the customers property * New Smart meter and communication device installations (via street excavation to install new boundary boxes) Additional areas of interest as part of this market engagement exercise are; Deployment Planning - * Resource planning and management * Install planning and scheduling Pre-Installation surveys * Physical / desk top survey of metered and un-metered properties Customer Contact Management * Management of the end-to-end customer engagement campaign including appointment booking and water efficiency interventions Meter Triage & Meter Health Management * Triage and management of the field activity to resolve meter health issues e.g. on site diagnostic, meter / communication device replacement ### Lot Information Lot 1 This PIN is issued to manage a pre-market engagement exercise. NWG seeks to obtain feedback from the marketplace in relation to what is currently available within this market space before issuing a tender. The primary focus of this pre market engagement to provide market intelligence and an insight into market trends, solution availability, as well as any perceived risks and opportunities. It is not itself a call for tender or a pre-qualification exercise. The information within this document has been generated solely for market engagement purposes and, depending on the information received from potential suppliers, may not reflect the information ultimately presented in any future calls to tender. NWG would appreciate your feedback in the form of an expression of interest to this PIN and subsequently a response to our available RFI questionnaire only at this stage. All responses will be treated confidentially. All responses will be carefully considered but will not bind NWG to any specific approach to procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/034343-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Works | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Nov 2023 | | Submission deadline | 6 Dec 2023 | | Future notice date | 31 Jan 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England), TLH14 Suffolk CC, TLH3 Essex | ## CPV Codes ### Divisions - 38 - Laboratory, optical and precision equipments (excl. glasses) - 45 - Construction work - 50 - Repair and maintenance services ### Codes - 38421100 - Water meters - 45232150 - Works related to water-distribution pipelines - 45233251 - Resurfacing works - 50411100 - Repair and maintenance services of water meters ## Release History - 20 Nov 2023 at 22:30 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034343-2023 ## Notice URLs - https://www.nwl.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041b7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041b7c.json.