---
title: "Carers Information Advice, Assessment and Support Services"
ocid: "ocds-h6vhtk-041bef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041bef"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041bef.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041bef.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WEST SUSSEX COUNTY COUNCIL"
published: "2023-11-22"
---

# Carers Information Advice, Assessment and Support Services

Buyer: WEST SUSSEX COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-041bef

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## Summary

The West Sussex County Council, a regional authority, has initiated a tender process for the provision of Carers Information Advice, Assessment, and Support Services in the Health and social work services category. The tender, titled "Carers Information Advice, Assessment and Support Services," aims to empower Carers through excellent information/knowledge and support their wellbeing using a strengths-based and outcomes-focused approach. The contract value is £17,500,000, with a submission deadline on January 3, 2024, and contract period starting on April 1, 2024, and ending on March 31, 2031.

This opportunity is suitable for service providers who are committed to delivering non-discriminatory Carers services in alignment with the Care Act 2014. Businesses focused on social value creation through volunteering, training, and supporting Carers' employment would be well-suited to compete in this open procedure tender. Interested parties can access the tender details and submission portal at the submission portal and engage with West Sussex County Council throughout the procurement process.

## Notice

The Council and its partners highly value the contribution family and friend Carers make in supporting the most vulnerable in our community. The Council is therefore seeking to commission a new comprehensive county wide Carers Information, Advice, Assessment and Support Service. A Carer is someone who helps another person, usually a relative or friend, in their day-to-day life. This is different from someone who provides care professionally, or through a voluntary organisation.

The purpose of the service is to empower Carers through providing excellent information/knowledge and support their wellbeing. The approach is to be:

1.2.1 Strengths based
1.2.2 Outcomes focused and using 
1.2.3 Community assets. (A single point of access but neighbourhood delivery).

The Council requires the Service Provider to maintain, develop and deliver non-discriminatory Carers services and assessments in accordance with the Care Act 2014 and all relevant regulations, guidance and relevant West Sussex County Council policy. The Service Provider will be a member of the Carers Trust and must meet, or be working towards meeting, all of the quality standards set by them.

The Council requires the Service Provider to deliver, as part of its operating model, economic and social benefits to the county via Social Value (The Public Services Act (Social Value) Act 2012) e.g. through significant use of volunteering, training and for example, employment of Carers or ex-Carers; being a Carer Friendly employer.

Full details of the services required can be found at Document 02 the Service Specification. This includes a substantive list of all the aims, outcomes, and requirements that will make up the provision of these services.

### Lot Information

Lot 1

Full details of the services required can be found at Document 02 the Service Specification. This includes a substantive list of all the aims, outcomes, and requirements that will make up the provision of these services. Additional information: Full details of the services required can be found at Document 02 the Service Specification. This includes a substantive list of all the aims, outcomes, and requirements that will make up the provision of these services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034532-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2023 |
| Submission deadline | 3 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,500,000 |
| Lots value | £17,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUSSEX COUNTY COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1RQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | TLJ2 Surrey, East and West Sussex |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Nov 2023 at 12:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034532-2023

## Notice URLs

- https://atamis-7669.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp
- https://www.gov.uk/government/organisations/cabinet-office
- https://www.westsussex.gov.uk/default.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041bef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041bef.json.
