---
title: "Retail Concession"
ocid: "ocds-h6vhtk-041c3c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c3c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c3c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c3c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2024-04-18"
---

# Retail Concession

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-041c3c

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## Summary

Historic Environment Scotland has completed the award process for the "Retail Concession" contract, a service procurement in the retail trade category. The concession provides an opportunity for a supplier to operate a retail space within Edinburgh and Stirling Castles. The contract value is £300,000 in GBP, with The Knights Vault Ltd currently the active supplier.

This tender presents a growth opportunity for businesses in the retail trade sector, particularly those specializing in retail services. The procurement stage has reached the award phase, and the contract has been signed on 18th April 2024. Interested businesses should consider their unique product offerings, customer-centric approach, relevant experience, environmental policies, fair work practices, and pricing strategy to compete effectively for this retail concession contract with Historic Environment Scotland.

## Notice

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.

### Lot Information

Lot 1

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to any other party. HES require a product offer for these spaces that can be personalised, is unique to the customer, and should be relevant to Scottish history, the property or Scotland. The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading. The addition of products can be considered during the contract period, but must be agreed with HES retail first. Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing. The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle. Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers. The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the product that they will be provided with a full refund. HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.

Renewal: After the initial 2 years, the contract will be up for renewal for a further 3 years which will be reviewed annually.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012633-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2024 |
| Submission deadline | 28 Feb 2024 |
| Future notice date | 22 Jan 2024 |
| Award date | 17 Apr 2024 |
| Contract period | Not specified |
| Recurrence | If all extensions are used then the contract will be up for renewal in 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE KNIGHTS VAULT |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55900000 - Retail trade services

## Release History

- 18 Apr 2024 at 10:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012633-2024
- 12 Feb 2024 at 10:38 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004578-2024
- 23 Nov 2023 at 11:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034650-2023

## Notice URLs

- http://historicenvironment.scot
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000757954
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00164

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041c3c.json.