---
title: "Merchant Acquirer"
ocid: "ocds-h6vhtk-041c54"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c54"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c54.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c54.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF BRISTOL"
published: "2024-09-17"
---

# Merchant Acquirer

Buyer: UNIVERSITY OF BRISTOL  
Current stage: Award  
OCID: ocds-h6vhtk-041c54

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041c54.json)

## Summary

The University of Bristol has awarded a contract titled "Merchant Acquirer" in the banking services industry category. This contract was signed on 22nd August 2024, following an open procedure. The initial tender process, which sought to secure a single supplier to provide comprehensive merchant acquiring services for various payment methods, was abandoned due to no suitable tenders. Subsequently, in accordance with PCR 2015 Reg 32(2)(a), the contract was negotiated with the incumbent supplier, GPUK LLP trading as Global Payments, ensuring continuity of service. The contract, worth £1,710,000, spans five years from an initial three-year term, with options to extend for two additional years in one-year increments. The services cover both online and in-person card transactions, excluding student fees, and include the provision of physical infrastructure for CP payment acceptance and a minor volume of MOTO payments.

This tender presents significant opportunities for businesses within the financial technology and payment processing sectors to partner with educational institutions. Companies with expertise in secure and efficient payment services, especially those capable of facilitating high-volume transactions and integrating diverse payment channels, will find this contract particularly aligned with their capabilities. Additionally, businesses that can offer innovative solutions for seamless integration with university financial systems and support for various currencies and pop-up events stand to benefit. This contract reflects a substantial investment in payment infrastructure and provides a solid platform for growth and collaboration with a leading academic institution.

## Notice

The contract includes the provision of merchant acquiring for all card transactions apart from student fees, which are managed separately. Both online CNP and in-person CP transactions are included. The provision of physical infrastructure for CP payment acceptance is also included, along with capability for a very small volume of MOTO payments keyed into terminals directly by staff. Student fee processing and associated merchant acquiring are excluded as these are managed separately. ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the services continue.

### Lot Information

Lot 1

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of any payment queries or issues. To deliver a positive payment experience to customers and support the operational activities of the University we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of any queries around payment, - card payment channels appropriate to business needs (i.e. mixture of high volume/value and high value/low volume, online and in-person, payment acceptance in different currencies, and mobile/'pop-up' events, and -seamless integration with other key infrastructure, including University finance system and the Catering epos system ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the services continue. Additional information: Contract awarded 3+1+1 - Price stated is the forecast for the full 5 year contract. ****UPDATE**** Previous Open FTS Tender was abandoned due to no acceptable tenderers. PCR 2015 Reg 32(2)(a) allows for a contract to be entered into via negotiation without further competition where 'no suitable tenders' were received. This contract was negotiated with the incumbent supplier to ensure that the ser

Renewal: Contract is five (5) years, split into an initial three (3) years, with the option to extend for a further two (2) years in one (1) year increments (3 + 1 + 1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029649-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2024 |
| Submission deadline | 17 Jan 2024 |
| Future notice date | Not specified |
| Award date | 21 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,710,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BRISTOL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5DS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GPUK LLP TRADING AS GLOBAL PAYMENTS |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 66 - Financial and insurance services

### Codes

- 31224500 - Terminals
- 66110000 - Banking services
- 66115000 - International payment transfer services
- 66172000 - Financial transaction processing and clearing-house services

## Release History

- 17 Sep 2024 at 10:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029649-2024
- 21 Feb 2024 at 11:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005646-2024
- 23 Nov 2023 at 14:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034696-2023

## Notice URLs

- http://www.bristol.ac.uk
- https://tenders.bris.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c54. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041c54.json.