---
title: "ED2 Enduring Partnerships - Fuel Poverty"
ocid: "ocds-h6vhtk-041c99"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c99"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c99.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041c99.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UK POWER NETWORKS (OPERATIONS) LIMITED"
published: "2025-01-20"
---

# ED2 Enduring Partnerships - Fuel Poverty

Buyer: UK POWER NETWORKS (OPERATIONS) LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-041c99

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c99)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041c99.json)

## Summary

UK POWER NETWORKS (OPERATIONS) LIMITED is the buying organisation for the contract titled "ED2 Enduring Partnerships - Fuel Poverty," categorized under other community, social and personal services (CPV: 98000000). The procurement stage is currently active, with the tender process starting on 24th November 2023 and the submission deadline set for 28th December 2023. The procurement method is selective, specifically a negotiated procedure with a prior call for competition. The contract is aimed at providing in-depth support and advice to 200,000 fuel-poor customers, ensuring high levels of customer satisfaction across regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

This tender represents a significant opportunity for businesses with expertise in providing fuel poverty support to collaborate with UK Power Networks. Companies skilled in delivering customer services, customer survey services, and customer satisfaction surveys will find this tender particularly relevant. By partnering in this initiative, businesses can contribute to social benefits valued at £60.71 million, enhance their service offerings, and grow their market presence by ensuring that high-quality assistance is provided to customers in need. This opportunity is ideally suited for organisations accustomed to delivering high-impact community services and those aiming to expand within the energy advice sector.

## Notice

Bi- lateral collaboration agreement

### Lot Information

Lot 1

Service provider to identify UKPN customers as requiring energy related advice. Energy advice provided thereafter.

Options: Initial 1 year period. Option to extend thereafter 1+1+1+1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001873-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2025 |
| Submission deadline | 28 Dec 2023 |
| Future notice date | Not specified |
| Award date | 3 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK POWER NETWORKS (OPERATIONS) LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6NP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71314000 - Energy and related services
- 79342300 - Customer services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 20 Jan 2025 at 13:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001873-2025
- 24 Nov 2023 at 12:01 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034793-2023

## Notice URLs

- http://www.ukpowernetworks.co.uk
- https://ukpowernetworks.sharepoint.com/:f:/s/ProcurementDocumentManagement/Ep8LaBkCWPBKsrl8fCkqRBsBZP5x_BCUDUIZxkh7PnkAXQ?e=LrHmGc
- https://www.ukpowernetworks.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041c99. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041c99.json.