---
title: "ICT Managed Services"
ocid: "ocds-h6vhtk-041d51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041d51"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041d51.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041d51.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MERSEYSIDE WASTE DISPOSAL AUTHORITY"
published: "2024-04-24"
---

# ICT Managed Services

Buyer: MERSEYSIDE WASTE DISPOSAL AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-041d51

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041d51)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041d51.json)

## Summary

The Merseyside Waste Disposal Authority has completed the procurement process for "ICT Managed Services," focusing on information technology services. The contract, with a value of £860,916, was awarded to Intergence Systems Limited. The procurement method was an open procedure, and the contract was signed on 27th February 2024 in the region of Merseyside, UKD7.

This tender presents opportunities for businesses experienced in providing comprehensive IT services, including network infrastructure, software deployment, and ongoing support. Companies specialising in information technology services, particularly SMEs, are well-suited to compete. The procurement stage was at the award status, indicating the completion of the process, with clear criteria for quality and price evaluation.

## Notice

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs) 3) Microsoft licensing 4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services 5) Build of Windows based devices, including packaging and deployment of software 6) Provision of appropriate boundary controls for Windows based devices 7) Application build and/or migration to replace aging in-house software 8) Hosting and security of public facing interactive website elements 9) Unified communications 10) Mobile security controls 11) Project/programme management 12) Technical resources to enact the change and migrate to the new service 13) Ongoing 1st, 2nd and 3rd line operational support for all our IT 14) Provision of comprehensive backups

### Lot Information

Lot 1

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs) 3) Microsoft licensing 4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services 5) Build of Windows based devices, including packaging and deployment of software 6) Provision of appropriate boundary controls for Windows based devices 7) Application build and/or migration to replace aging in-house software 8) Hosting and security of public facing interactive website elements 9) Unified communications 10) Mobile security controls 11) Project/programme management 12) Technical resources to enact the change and migrate to the new service 13) Ongoing 1st, 2nd and 3rd line operational support for all our IT 14) Provision of comprehensive backups

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013355-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 15 Jan 2024 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £860,916 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYSIDE WASTE DISPOSAL AUTHORITY |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERGENCE SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48800000 - Information systems and servers
- 48810000 - Information systems
- 51610000 - Installation services of computers and information-processing equipment
- 51612000 - Installation services of information-processing equipment
- 72222300 - Information technology services
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72261000 - Software support services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software

## Release History

- 24 Apr 2024 at 15:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013355-2024
- 28 Nov 2023 at 13:39 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035071-2023
- 28 Nov 2023 at 12:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035057-2023

## Notice URLs

- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.merseysidewda.gov.uk/
- https://www.mytenders.co.uk
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43115

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041d51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041d51.json.