---
title: "E-Cigarette Provision and Voucher Redemption Service"
ocid: "ocds-h6vhtk-041e41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041e41"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-041e41.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-041e41.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2024-03-28"
---

# E-Cigarette Provision and Voucher Redemption Service

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-041e41

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041e41)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-041e41.json)

## Summary

The public procurement contracting process involves the Kent Community Health NHS Foundation Trust issuing a tender for the provision of an E-Cigarette Provision and Voucher Redemption Service. This procurement aims to support smoking cessation programmes in Kent, with the contract active and the service delivered across the County of Kent. The procurement is in the award stage, with the contract signed on 4th March 2024 for a total value of £279,166.66 GBP. The key dates include the tender closing on 5th February 2024, and the contract period running from 11th March 2024 to 10th March 2026.

This tender presents business growth opportunities for suppliers of refillable e-cigarette starter kits and related products. Businesses well-suited to compete are those capable of providing e-liquid products in various nicotine strengths and flavours. Kent Community Health NHS Foundation Trust seeks suppliers who can manage a voucher redemption scheme efficiently and offer accessible customer services. The procurement process follows an open procedure, and suppliers will need to adhere to the detailed performance terms outlined in the ITT documentation.

## Notice

This tender is for the provision of an E-cigarette voucher redemption scheme, to support Kent Community Health Foundation Trust's smoking cessation programmes. Kent Community Health NHS Foundation Trust (KCHFT) SmokeFree service is the only provider of smoking cessation services in Kent. In order to continue to offer E-Cigarettes to all clients accessing the service it is our intention to issue an invitation to tender for providers of E-cigarettes in Kent, to provide a mechanism for KCHFT Smoke free clients to redeem vouchers they have been issued through the KCHFT episode of care, and receive e-cigarette products. Background to the requirement The One YOU smoke free service provides an abrupt stop smoking programme via weekly group, one to one, telephone and virtual support sessions, as well as 1:1 drop in sessions, to anyone who would like to give up smoking, over a seven-week period (which can be extended where flexibility is required). The aim of the programme is for clients to set a quit date by week 3 of the programme, which then leaves 4 weeks to achieve that date and to quit smoking, which is then recorded at the final session in week 7, and verified by a CO reading (or self-verified by the client where sessions are virtual and or they are unable to complete a CO reading). This provides the service with a 4-week quit outcome. The delivery of the service is via a core team that work for KCHFT, and sub contracts are held with pharmacy and primary care. Venues are sought across the County so that there is a targeted approach. Since April 2022 the service has been piloting an e-cigarette offer through the Smoke free programme utilising additional funding from the Local Authority Tobacco Control budget, in agreement with Commissioners. This pilot has been really successful and a business decision was made to ensure that we had sustained funding within our service budget to continue to provide this as part of our substantive offer moving forwards.

### Lot Information

Lot 1

The requirement is to provide refillable e-cigarette starter kits which would include 4 weeks of e-liquid in varying nicotine strengths and a varied but restricted/limited choice of flavors, delivered via a voucher scheme, which would allow clients to access 2 weeks e-liquid with starter kit and a further 2 weeks of e-liquid from week 3 of the programme. The supplier will give KCHFT a 'bundle' of vouchers, which KCHFT can then give to clients to redeem on the supplier website via the KCHFT landing page, or via the phone line. The supplier will then submit a monthly report along with their invoice detailing which vouchers have been redeemed, which shall provide supporting evidence for invoicing and show what payment is due to the supplier. In summary, clients will be provided with vouchers at two points throughout their episode of care, the first of which at week 1, which will be valid for a refillable e-cigarette kit (inclusive of charger), and 5 x 10ml bottles of e-liquid, or equivalent pre filled cartridges (2 weeks supply). The second voucher will be provided from week 3, for a further 5 x 10ml bottles of e-liquid or equivalent pre filled cartridges (2 weeks supply). The successful bidder will develop, manage and maintain a specific KCHFT landing page on their website for KCHFT Smoke free clients to redeem voucher codes to order their starter pack and follow on liquids/ cartridges. Accessible customer services for clients who do not have access to the internet will also be required, via a phone line. The supplier will be required to ship starter packs and additional e-liquids directly to clients who order through the Supplier's website and or phone line. The total contract term shall not exceed 5 years / 60 months from award.

Renewal: The initial term of this contract will be for 24 months / 2 years, with a further extension option of 24 months, and then 12 months. The total contract term shall not exceed 5 years / 60 months from award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010348-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 5 Feb 2024 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 11 Mar 2024 - 10 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £279,166 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PILLBOX 38 |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products

### Codes

- 15990000 - Tobacco, tobacco goods and supplies

## Release History

- 28 Mar 2024 at 15:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010348-2024
- 5 Jan 2024 at 16:22 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000411-2024
- 1 Dec 2023 at 11:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035452-2023

## Notice URLs

- http://www.kentcht.nhs.uk
- https://procontract.due-north.com/Advert/Index?advertId=e4c3a81a-e3ab-ee11-8127-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-041e41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-041e41.json.