---
title: "Extra Care and Housing Related Support Service"
ocid: "ocds-h6vhtk-042186"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042186"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042186.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042186.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2024-04-12"
---

# Extra Care and Housing Related Support Service

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-h6vhtk-042186

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## Summary

The London Borough of Merton has initiated a public procurement process for the provision of an "Extra Care and Housing Related Support Service" in the housing services sector. The procurement stage is an open procedure, and the current title of the tender is "DN701442". The buying organisation, London Borough of Merton, is located at Civic Centre, London Rd, Morden, UKI. The tender was last updated on April 12, 2024, with key dates set. The procurement focuses on services and aims to offer low-level preventative support to residents.

This tender for the "Extra Care and Housing Related Support Service" presents an opportunity for businesses in the housing services sector. Companies with experience in providing care and support services to individuals aged 55 years or over are well-suited to compete. The procurement, led by the London Borough of Merton, offers a chance to secure contracts for the provision of services at Extra Care Housing Supported Schemes. The tender process, with a focus on quality criteria and social value, invites providers to contribute to the independence and well-being of the targeted clientele group.

## Notice

People in Extra Care services hold an assured tenancy and live in self-contained flats with their own front doors. Extra Care and Housing Related Support services represent good value for money as default accommodation-based provision for those assessed as no longer able to cope at home. They provide low-level preventative support that prolongs residents' independence and delay their move to costly residential and nursing homes.

### Lot Information

Pantiles House

The London Borough of Merton is inviting tenders from providers with relevant skills and experience to provide Extra Care and Housing Related Support services to customers aged 55 years or over at two Extra Care Housing Supported Schemes: Lot 1 - Pantiles House, Merton Park (33 flats) and, Lot 2 - Trellis House, Colliers Wood (42 flats). It is the intention of the Council to award either a single contract to a provider covering both Pantiles House and Trellis House or two contracts to two providers covering one Service each. The service will operate 24 hours per day, 52 weeks per annum including Bank Holidays, to deliver good-quality, safe, efficient and personalised care and support to individuals. Provision of accommodation to a customer at any of the two schemes does not form part of this service requirement and is provided directly to the customer by the landlord under a tenancy agreement. Consequently, people accessing Extra Care services have their own tenancy and are responsible for their own bills and cost of living although may require support from the successful provider to maintain these in good order.

Lot 1 - Pantiles House, Merton Park (33 flats) and, Lot 2 - Trellis House, Colliers Wood (42 flats)

The London Borough of Merton is inviting tenders from providers with relevant skills and experience to provide Extra Care and Housing Related Support services to customers aged 55 years or over at two Extra Care Housing Supported Schemes: Lot 1 - Pantiles House, Merton Park (33 flats) and, Lot 2 - Trellis House, Colliers Wood (42 flats) It is the intention of the Council to award either a single contract to a provider covering both Pantiles House and Trellis House or two contracts to two providers covering one Service each. Scope The service will operate 24 hours per day, 52 weeks per annum including Bank Holidays, to deliver good-quality, safe, efficient and personalised care and support to individuals. The care and support provided may involve the following: - Shopping, cooking and healthy eating Accessing the community Personal Care and Well-being Managing medication Housing related support Provision of accommodation to a customer at any of the two schemes does not form part of this service requirement and is provided directly to the customer by the landlord under a tenancy agreement. Consequently, people accessing Extra Care services have their own tenancy and are responsible for their own bills and cost of living although may require support from provider to maintain these in good order.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011927-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2024 |
| Submission deadline | 10 Jan 2024 |
| Future notice date | Not specified |
| Award date | 5 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,488,780 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLI London, TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELEANOR NURSING AND SOCIAL CARE |

## CPV Codes

### Divisions

- 70 - Real estate services
- 85 - Health and social work services

### Codes

- 70333000 - Housing services
- 85000000 - Health and social work services

## Release History

- 12 Apr 2024 at 09:53 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011927-2024
- 11 Apr 2024 at 15:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011842-2024
- 4 Dec 2023 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035689-2023

## Notice URLs

- http://www.merton.gov.uk/
- https://www.londontenders.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042186. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042186.json.