---
title: "BTA2005 IT Service Desk"
ocid: "ocds-h6vhtk-04219d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04219d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04219d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04219d.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "VISITBRITAIN/VISITENGLAND"
published: "2023-12-04"
---

# BTA2005 IT Service Desk

Buyer: VISITBRITAIN/VISITENGLAND  
Current stage: Tender  
OCID: ocds-h6vhtk-04219d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04219d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04219d.json)

## Summary

The VisitBritain/VisitEngland organisation has issued a tender for the provision of IT service helpdesk under the title "BTA2005 IT Service Desk". This falls under the services industry category with a contract value of £300,000 in GBP. The procurement stage is currently active, with a tender period ending on 8th January 2024 at 17:00. The procurement method is selective, using a competitive procedure with negotiation. The location for delivery is in London, UKI3 region.

This tender opportunity from VisitBritain/VisitEngland presents a chance for businesses specialising in helpdesk and support services to compete for a lucrative contract. Companies offering IT service desk solutions and expertise in helpdesk services, especially in the London area, would find this opportunity well-suited for business growth. The tender allows electronic and written submissions, with bid validity required until 31st March 2024.

## Notice

Provision of IT service helpdesk

### Lot Information

Lot 1

Provision of IT service desk

Renewal: 2 x annual extension options following expiry of initial term (February 2026)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035718-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2023 |
| Submission deadline | 8 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | 2026/27 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | £300,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VISITBRITAIN/VISITENGLAND |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 0BD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI3 Inner London - West |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services

## Release History

- 4 Dec 2023 at 21:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035718-2023

## Notice URLs

- http://www.visitbritain.org
- https://atamis-8355.lightning.force.com/lightning/r/ProSpend__Proc_Contract__c/a07Sr000001BU1aIAG/view
- https://visitbritain.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04219d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04219d.json.