---
title: "Children & Young People's Therapeutic Health Based Coaching - Essex wide"
ocid: "ocds-h6vhtk-04223d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04223d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04223d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04223d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2024-02-01"
---

# Children & Young People's Therapeutic Health Based Coaching - Essex wide

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04223d

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## Summary

The procurement process for the provision of Children & Young People's Therapeutic Health Based Coaching services in Essex has been completed. The contracting authority, Hertfordshire and West Essex Integrated Care Board, has awarded a contract to National Online Wellbeing Services Ltd (NOWs The Time for Change). The contract is valued at £1,220,400 for 3 years, with an option to extend. The service aims to support families in Essex dealing with emotional wellbeing issues, anxiety, and depression mainly concerning children and young people.

This tender offers business opportunities for service providers in the health industry, particularly those focusing on mental health and therapeutic coaching for children and young people. Businesses with experience in delivering services related to emotional wellbeing, stress reduction, and mindfulness to families in Essex stand to benefit from this procurement. The procurement method used was an award procedure without prior publication of a call for competition, and the tender stage has been completed with the award to the selected supplier.

## Notice

This is a Contract Award Notice to communicate a contract award made by the Contracting Authority; Hertfordshire and West Essex Integrated Care Board, (hereinafter referred to as "the Authority") in compliance with their local standing financial instructions (SFIs). On 6th December 2023, the Authority published a Voluntary Ex-Ante Transparency Notice (VEAT) (Reference 2023/S 000-036014) to inform the market of its intention to award the contract. The Authority applied a voluntary 10-day standstill period prior to conclusion of the contract. The contract award is made to National Online Wellbeing Services Ltd T/A NOWs The Time for Change for the provision of Children & Young People's Therapeutic Health Based Coaching services. On 3rd February 20023, a procurement process was launched to identify a supplier to deliver the services. A contract was not awarded at the end of this process and therefore, to ensure continuity of care for patients, an emergency short-term contract was awarded to NOW as the incumbent supplier (reference: 2023/S 000-016932). This contract began on 1st April 2023 and is due to expire on 31st March 2024. HWE ICB are now intending to award a further contract to NOW to continue to deliver the services. This contract will start on 1st April 2024 and will end on 31st March 2027 with the option to extend for a further 2-years to 31st March 2029. The total cumulative spend until March 2024 will be PS1,253,302 (excluding VAT and excluding the value of the proposed new contract). The value of the new contract for a period of 3-years is PS1,220,400 (PS406,800 p/a excluding VAT) and may rise to PS2,034,000 (excluding VAT) if the optional extension is enacted.

### Lot Information

Lot 1

This is a Contract Award Notice to communicate a contract award made by the Contracting Authority; Hertfordshire and West Essex Integrated Care Board, (hereinafter referred to as "the Authority") in compliance with their local standing financial instructions (SFIs). On 6th December 2023, the Authority published a Voluntary Ex-Ante Transparency Notice (VEAT) (Reference 2023/S 000-036014) to inform the market of its intention to award the contract. The Authority applied a voluntary 10-day standstill period prior to conclusion of the contract. The contract award is made to National Online Wellbeing Services Ltd T/A NOWs The Time for Change for the provision of Children & Young People's Therapeutic Health Based Coaching services. On 3rd February 20023, a procurement process was launched to identify a supplier to deliver the services. A contract was not awarded at the end of this process and therefore, to ensure continuity of care for patients, an emergency short-term contract was awarded to NOW as the incumbent supplier (reference: 2023/S 000-016932). This contract began on 1st April 2023 and is due to expire on 31st March 2024. HWE ICB are now intending to award a further contract to NOW to continue to deliver the services. This contract will start on 1st April 2024 and will end on 31st March 2027 with the option to extend for a further 2-years to 31st March 2029. The total cumulative spend until March 2024 will be PS1,253,302 (excluding VAT and excluding the value of the proposed new contract). The value of the new contract for a period of 3-years is PS1,220,400 (PS406,800 p/a excluding VAT) and may rise to PS2,034,000 (excluding VAT) if the optional extension is enacted. The Therapeutic Health Based Coaching Service will deliver support to parents and carers of children and young people who live in Essex and who have been in contact with the Southend, Essex and Thurrock Children's and Adolescent Mental Health Service (SET CAMHS) and are receiving treatment. The service will deliver a Primary Schools Wellbeing Programme - specifically for primary school children teaching them the tools and techniques of mindfulness, stress reduction and emotional wellbeing through interactive workshops, as well as Therapeutic health-based coaching to improve emotional wellbeing and mental health of children young people and their families. The service will also act as an additional support element for families who are experiencing anxiety, depression or require support in their current situation. The key outcomes of the service are to: * Provide therapeutic support to families who are facing the additional challenges of emotional wellbeing, anxiety, low mood etc. affecting a child or young person; * Encourage communication between family members * Explore any fears, anxieties, difficulty or distress * Help with conflict and conflict resolution skills * Help reduce feelings of isolation * Identify and facilitate ways to address contributing factors in their daily lives * Gain insight into, and explore strategies to improve, their situation * Find practical solutions to the daily challenges The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save for those applicable to Public Contracts for social and other specific services listed in Schedule '3' of the Regulations (the "Light Touch" Regime).

Options: Option to extend for 2-years until 31st March 2029.

### Procurement Information

In February 2023 a procurement process was undertaken in line with the Public Contract Regulations. This procurement process was unsuccessful and no contract was awarded. The incumbent provider, NOW, have been delivering the service under emergency arrangements to ensure continuity of service whilst the collaborative partnership agreed the next steps. The service delivered by NOW is delivering an excellent service for our children & young people and their families. The market has not moved since the procurement process was undertaken. Therefore, it is felt that it would not be the best use of public funding to conduct a further procurement process which will likely achieve the same outcome.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003410-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,034,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC, TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONAL ONLINE WELLBEING SERVICES LTD T/A NOWS THE TIME FOR CHANGE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 1 Feb 2024 at 15:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003410-2024
- 6 Dec 2023 at 16:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036014-2023

## Notice URLs

- https://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04223d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04223d.json.