---
title: "Market Engagement for Non-Emergency Patient Transport for Norfolk & Waveney ICB"
ocid: "ocds-h6vhtk-042501"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042501"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042501.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042501.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2023-12-12"
---

# Market Engagement for Non-Emergency Patient Transport for Norfolk & Waveney ICB

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-042501

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## Summary

The NHS Norfolk and Waveney Integrated Care Board is planning a Market Engagement for Non-Emergency Patient Transport, with a value of £77,000,000. Suppliers are invited to provide feedback and express interest in delivering these services starting from October 2024. The deadline for the soft market testing responses is December 22nd, 2023. This opportunity falls under the Health services industry category, and the contracting authority is based in Norwich, United Kingdom.

This tender presents a significant business opportunity for qualified providers in the healthcare sector who can offer Non-Emergency Patient Transport services in the Norfolk and Waveney area. The planned contract duration is for five years with possible extensions, starting in October 2024. Businesses with expertise and capacity in patient transport services, including Mental Health transport, are well-suited to compete. Interested providers should closely monitor the tender release date in January 2024 and ensure timely response to the soft market testing exercise to be considered for the future competitive procurement process.

## Notice

NHS Norfolk and Waveney Integrated Care Board are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.

Following the abandonment of the most recent competitive process, the Commissioners are inviting the market to express their interest in the future delivery of these services and seeking feedback from the market on the feasibility of these services commencing from 1st October 2024, to help inform any future competitive procurement process. Potential providers interested in this service are requested to complete the soft market testing questionnaire.

### Lot Information

Lot 1

The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental Health transport, both secure and non/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental Health partners and other stakeholder partners across Norfolk and Waveney ICS.

It is anticipated that the contract period will be for an initial period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The indicative timescales for the tender release date is scheduled for January 2024. Commissioners have included an indicative timeline to support this market testing process. These dates may be subject to change depending on the engagement feedback. 

The aim of this Expression of Interest is to;
1. provide the market with visibility of the proposed opportunity;
2. support the ICB decision making to inform the future commissioning of services (as applicable);
3. to help define the future service approach, model and timelines;
4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above.

A further tender advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent tender process if you choose not to respond to this market testing process, but the Commissioner wishes to understand your views on the proposed Timescales. The deadline for Soft Market Testing responses is by 14:00 hours on Friday 22nd December 2023. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be carried out in accordance with the ICB's procurement obligations under the Public Contracts Regulations 2015. Additional information: The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the expression of interest documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C231235.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036553-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2023 |
| Submission deadline | Not specified |
| Future notice date | 22 Jan 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 12 Dec 2023 at 15:51 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036553-2023

## Notice URLs

- https://health-family-contract-search.secure.force.com/?searchtype=Projects
- https://health-family.force.com/s/Welcome
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042501. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042501.json.
