---
title: "Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service"
ocid: "ocds-h6vhtk-042537"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042537"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042537.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042537.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PORCHLIGHT"
published: "2024-03-15"
---

# Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service

Buyer: PORCHLIGHT  
Current stage: Award  
OCID: ocds-h6vhtk-042537

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042537)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-042537.json)

## Summary

The procurement process for the "Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service" has reached the award stage. Porchlight, the contracting authority, based in Canterbury, United Kingdom, has selected Rethink Trading Limited as the supplier for this health and social work services contract. The procurement method used was a competitive procedure with negotiation. The contract was signed on 19th February 2024 for a value of £423,360.53 GBP.

This awarded tender offers potential business growth opportunities for organisations specialising in health and social work services. Companies with experience in delivering mental health support services, especially tailored for individuals in the Kent and Medway area, are well-suited to compete in this competitive procurement process. The contract duration spans from 1st July 2024 to 31st March 2026, providing a stable period for business development and service provision within the designated region.

## Notice

The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

### Lot Information

Lot 1

Porchlight tendered for an online and telephone support service targeted at those aged 16 years and over as part of the LWKM offer. These services will be commissioned for individuals living in the Kent and Medway geographical area. The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

Renewal: Potential for 1+1 extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008327-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2024 |
| Submission deadline | 25 Jan 2024 |
| Future notice date | Not specified |
| Award date | 19 Feb 2024 |
| Contract period | 30 Jun 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £420,000 |
| Lots value | £423,360 |
| Awards value | Not specified |
| Contracts value | £423,360 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PORCHLIGHT |
| Locality | CANTERBURY |
| Post town | Canterbury |
| Postcode | CT1 2UA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ44 East Kent |
| Local authority | Canterbury |
| Electoral ward | Westgate |
| Westminster constituency | Canterbury |
| Delivery location | TLJ4 Kent, TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RETHINK TRADING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Mar 2024 at 10:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008327-2024
- 13 Dec 2023 at 12:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036632-2023

## Notice URLs

- http://www.delta-esourcing.com
- http://www.porchlight.org.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=849311337
- https://www.delta-esourcing.com/tenders/UK-UK-Canterbury:-Health-and-social-work-services./C768S8D24S

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042537. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042537.json.