---
title: "Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service"
ocid: "ocds-h6vhtk-042540"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042540"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042540.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042540.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2025-02-14"
---

# Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-042540

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## Summary

The Home Office is awarding a contract for the provision of Windrush Compensation Scheme Claims Assistance Service. This contract falls under the general personnel services for government, classified under CPV code 75131100, and targets the services sector. The procurement process has completed, with a contract term set from 5th May 2025 to 4th May 2028 with an option to extend by two further 12-month periods. This contract, conducted via an open procedure under the Public Contract Regulations 2015, aims to provide independent advisory services to support claimants of the Windrush Compensation Scheme. The contract value is approximately £1,264,993.89, and the procurement highlights that price was not the only award criterion.

This tender presents substantial opportunities for businesses specialising in advisory and support services, especially those experienced in government contracts. Companies that can deliver high-quality technical and social value at competitive prices are well-suited to compete. The contract offers stability with its three-year term, extendable by up to two years, allowing businesses to plan long-term resource allocation. Firms with robust processes for electronic tender submission and those already registered on the Home Office’s eSourcing Portal could gain a competitive advantage. Overall, the procurement seeks to support businesses that can provide reliable, comprehensive claimant assistance, fostering potential growth and establishing a presence in the government services sector.

## Notice

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.

### Lot Information

Lot 1

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

Renewal: Initial contact term is 3 years with the option to extend for up to two terms of 12 months each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005170-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2025 |
| Submission deadline | 1 May 2024 |
| Future notice date | 11 Mar 2024 |
| Award date | 24 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,264,993 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WE ARE GROUP HOLDINGS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75130000 - Supporting services for the government
- 75131100 - General personnel services for the government

## Release History

- 14 Feb 2025 at 14:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005170-2025
- 22 Mar 2024 at 15:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009433-2024
- 13 Dec 2023 at 13:24 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/036645-2023

## Notice URLs

- http://www.gov.uk/home-office
- https://homeoffice.app.jaggaer.com
- https://homeoffice.app.jaggaer.com/web/login.html
- https://www.gov.uk/guidance/windrush-compensation-scheme

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042540. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042540.json.