--- title: "Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project" ocid: "ocds-h6vhtk-042716" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042716" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042716.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042716.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "VICTORIA AND ALBERT MUSEUM" published: "2023-12-19" --- # Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project Buyer: VICTORIA AND ALBERT MUSEUM Current stage: Tender OCID: ocds-h6vhtk-042716 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042716) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-042716.json) ## Summary The Victoria and Albert Museum is seeking a supplier to deliver a technical solution project titled "Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project" within the services category of custom software development services. The procurement process is currently in the tender stage, with a contract value of £630,000 GBP. The location for the project is in London, UK. The procurement method is an open procedure, and the deadline for tender submissions is set for January 22, 2024. This tender opportunity by the Victoria and Albert Museum provides a platform for SMEs and other economic operators to participate in the delivery of a user-centred technology solution. Businesses with a focus on custom software development services and experience in implementing technical solutions using Microsoft Field Service are well-suited to compete. The contract includes a fixed fee basis for the discovery, design, development, and implementation phases, with potential for annual break clauses and additional services integration. ## Notice We are looking for a supplier with a passion for delivering user-centred technology solutions that effect real change. The successful contractor will deliver a technical solution for Order an Object, centred around Microsoft Field Service, including the public portal that will allow members of the public to book the objects they want to come and see, and deliver a bookings management solution to the museum's Collections Access team, to establish new Order an Object public services. ### Lot Information Lot 1 The V&A is seeking to appoint a supplier to work closely with the Order an Object project team to develop a technical solution for the Order an Object Service. This technical solution will enable the public to 'order an object', i.e. to book an appointment to have an encounter with objects of their choosing from the V&A collections at one of our available sites. The V&A has chosen Dynamics 365 Field Service as the primary application in which the solution is to be delivered, with the use of additional Microsoft applications where required to meet any additional functionality. The Contract is for: The discovery, design, development and implementation phases for the Order an Object Technical Solution using Dynamics 365 Field Service, provided on a fixed fee basis which should be reflected in the price tendered. The licenses, and support for a period of up to seven years from the 'go live' date subject to break clauses. Additional information: The value specified in this notice is an estimate based on the full seven year term with all options taken. Tenderers should not use this as a guide and must submit competitive pricing based on the Brief and associated documents within the tender pack. Options: The contract shall have an annual break clause. The contract shall include the option for additional relevant services, such as further integration or project work ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037373-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Dec 2023 | | Submission deadline | 22 Jan 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £630,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | VICTORIA AND ALBERT MUSEUM | | Locality | LONDON | | Post town | South West London | | Postcode | SW7 2RL | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Brompton & Hans Town | | Westminster constituency | Kensington and Bayswater | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72230000 - Custom software development services ## Release History - 19 Dec 2023 at 19:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037373-2023 ## Notice URLs - https://www.delta-esourcing.com/respond/88JRY5UBQ7 - https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7 - https://www.vam.ac.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042716. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042716.json.