---
title: "Hertfordshire Admission Avoidance Response Car (HAARC)"
ocid: "ocds-h6vhtk-042a22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042a22"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042a22.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042a22.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2024-02-01"
---

# Hertfordshire Admission Avoidance Response Car (HAARC)

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-042a22

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## Summary

The Hertfordshire and West Essex Integrated Care Board recently awarded a contract for admission avoidance response car services. The contract, named Hertfordshire Admission Avoidance Response Car (HAARC), was awarded to East of England Ambulance Service NHS Trust. The contract starts on 1st April 2024 and ends on 31st March 2025, with a potential 12-month extension option. The total value of the contract is £630,121 (excluding VAT), with a maximum cumulative value of £1,260,242. The service aims to reduce ambulance conveyances to A&E, unplanned admissions, and frequent use of UEC services in South and West Hertfordshire.

This procurement presents growth opportunities for businesses providing health services, particularly ambulance trusts. The tender was conducted through a limited procurement method, with the award procedure granted without prior publication of a call for competition. Businesses with expertise in providing specialised care home services may find this opportunity suitable. The contract involves a tailored approach to reduce admissions and attendances from care homes, showcasing the importance of close collaboration between the contracting authority and the specialist paramedic team to enhance patient care management.

## Notice

This is a Contract Award Notice to communicate a contract award made by the Contracting Authority; Hertfordshire and West Essex Integrated Care Board, (hereinafter referred to as "the Authority") in compliance with their local standing financial instructions (SFIs). On 29th December 2023, the Authority published a Voluntary Ex-Ante Transparency Notice (VEAT) (Reference: 2023/S 000-038026) to inform the market of its intention to award the contract. The Authority applied a voluntary 10-day standstill period prior to conclusion of the contract. The contract award is made to East of England Ambulance Service NHS Trust (EEAST) for the provision of Admission Avoidance Response Car (HAARC) services across Hertfordshire and West Essex. The new contract is intended to begin on 1st April 2024 and end on 31st March 2025 with the option to extend for a further 12 months. The value of the new contract is PS630,121 (excl. VAT) with a maximum cumulative value of PS1,260,242. The service has been in place since 1st April 2019 and has a total cumulative value of PS2,889,498 (excluding the value of this new contract). This service has an MDT approach with the ICBs Care home Improvement Team working alongside the HAARC Service / Specialist paramedic team to ensure the ICB reduces the number of admissions and attendances from care homes across South and West Hertfordshire. This is a specialised service which is only available from ambulance Trusts. This is a short-term arrangement with our incumbent provider which will allow the ICB time to review the service and understand future commissioning intentions.

### Lot Information

Lot 1

This is a Contract Award Notice to communicate a contract award made by the Contracting Authority; Hertfordshire and West Essex Integrated Care Board, (hereinafter referred to as "the Authority") in compliance with their local standing financial instructions (SFIs). On 29th December 2023, the Authority published a Voluntary Ex-Ante Transparency Notice (VEAT) (Reference: 2023/S 000-038026) to inform the market of its intention to award the contract. The Authority applied a voluntary 10-day standstill period prior to conclusion of the contract. The contract award is made to East of England Ambulance Service NHS Trust (EEAST) for the provision of Hertfordshire Admission Avoidance Response Car (HAARC) services across Hertfordshire and West Essex. The new contract is intended to begin on 1st April 2024 and end on 31st March 2025 with the option to extend for a further 12 months. The value of the new contract is PS630,121 (excl. VAT) with a maximum cumulative value of PS1,260,242. The service has been in place since 1st April 2019 and has a total cumulative value of PS2,889,498 (excluding the value of this new contract). This service has an MDT approach with the ICBs Care home Improvement Team working alongside the HAARC Service / Specialist paramedic team to ensure the ICB reduces the number of admissions and attendances from care homes across South and West Hertfordshire. This is a specialised service which is only available from ambulance Trusts. This is a short-term arrangement with our incumbent provider which will allow the ICB time to review the service and understand future commissioning intentions. The HAARC service provides quick access to specialist clinical advice and support to enhance the Care Home care management plans so that patients only attend hospital if it is clinically necessary. This has reduced ambulance conveyances to A&E, unplanned admissions, and frequent use of the UEC services. The HAARC service work closely with the EEAST ambulance service to assess ambulance callouts from care homes and is complemented by admission avoidance services, such the CLCH Rapid Response Service. The service also provides bespoke training for the Care Home staff to enhance their skills. HAARC provides the following outcomes: * Reduction in ambulance conveyances to A&E from care homes. * Reduction in unplanned admissions of care home patients. * Reduction in frequent use of UEC services. * Upskilling care home staff.

Options: Option to extend for a further 12 months to 31st March 2026.

### Procurement Information

There is a MDT approach to this service with the ICB's Care Home Improvement Team working alongside the HAARC Service/Specialist Paramedic team to ensure the ICB reduce the number of admissions and attendances from care homes across S&W Hertfordshire. This is a specialised service only available from NHS Ambulance Trusts. Our local ambulance trust has been used for ease, however this is a short-term arrangement whilst the ICB is reviewing the service to understand future commissioning intentions which will ensure continuity of service for our patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003370-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,260,242 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST (EEAST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 1 Feb 2024 at 13:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003370-2024
- 29 Dec 2023 at 15:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038026-2023

## Notice URLs

- https://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042a22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042a22.json.