--- title: "Airline Inventory" ocid: "ocds-h6vhtk-042ac9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042ac9" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042ac9.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042ac9.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "CIVIL AVIATION AUTHORITY" published: "2024-01-04" --- # Airline Inventory Buyer: CIVIL AVIATION AUTHORITY Current stage: Planning OCID: ocds-h6vhtk-042ac9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042ac9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-042ac9.json) ## Summary The Civil Aviation Authority is planning a tender for 'Airline Inventory', in the services category of IT services: consulting, software development, Internet and support. The tender aims to develop an efficient and cost-effective flight booking service for emergency repatriation situations back to the UK. Interested parties must be travel companies able to provide customised solutions, ideally with an ongoing commercial interest in the travel industry and an ATOL license. The procurement stage is currently at the planning phase with a future notice date of 1st March 2024. The initial value of the tender is £50,000 GBP. This tender by the Civil Aviation Authority presents an opportunity for travel companies with expertise in designing and implementing online flight booking services to participate. Businesses with a track record in providing services to handle emergency situations and a commitment to consumer welfare are best suited to compete. Considering the nature of the tender requirement, bidders with a capability to deliver 24/7 support during crises and the ability to manage consumer data securely will have a competitive edge. The procurement method for this opportunity is under the 'tender' initiation type. ## Notice In a crisis situation, where consumers abroad may need emergency repatriation back to the UK, there is currently no service provision immediately available whereby, under certain business rules, a consumer can arrange their own flights back to the UK using existing scheduled services and charter services arranged by the CAA. The CAA is therefore seeking interested parties who may be able to design, build , test and implement an efficient and cost-effective flight booking service in which a consumer is able to book their own repatriation fight(s) back to the UK under certain business rules. The service will need to offer consumers all fares available on the GDS, and additional Rescue Fares offered by various airlines during the period of the crisis. The service solution will need to be able to offer online flight ticketing and manage any changes to ticketing under certain business rules. Where a financial flight contribution is required from the consumer, the service solution will need to be able to collect and reconcile card payments made by the consumer and have an audit function capable of tracking and all payments made. Because of the nature of an emergency repatriation, the service solution will need to offer a 24/7 service support for the period of the crisis with further reduced support during the post repatriation phase. The service solution will need a capability to database all consumer data impacted by the crisis so that business rules can be applied to consumers indicating entitlement to a repatriation flight and where applicable the associated costs. This will in the future be replaced by an API to the CAA's central repatriation database which will be used as the master record keeping database. Due to the nature of the service solution and the need to stand up the solution quickly in response to a crisis it would be preferable for potential bidders to have a ongoing commercial interest in the travel industry and hold a ATOL license. Should you be interested in this requirement, please express an interest by no later than 5pm on 31st January 2024 by emailing Scott.Taggart@caa.co.uk ### Lot Information Lot 1 The CAA would expect interested parties to be Travel Companies offering a solution that can be customised to suit the CAA's needs. The CAA would not expect a system to be custom built as technology exists in the marketplace and it is our desire to not add unnecessary complication or cost. The CAA would require interested parties to be an established business and hold a valid ATOL license. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000265-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jan 2024 | | Submission deadline | Not specified | | Future notice date | 1 Mar 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CIVIL AVIATION AUTHORITY | | Locality | LONDON | | Post town | Redhill | | Postcode | RH6 0YR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ28 West Sussex (North East) | | Local authority | Crawley | | Electoral ward | Langley Green & Tushmore | | Westminster constituency | Crawley | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 4 Jan 2024 at 16:06 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/000265-2024 ## Notice URLs - https://www.delta-esourcing.com/ - https://www.delta-esourcing.com/respond/849837STAA - https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./849837STAA ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042ac9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042ac9.json.