---
title: "Bill Printing"
ocid: "ocds-h6vhtk-042cf8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042cf8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042cf8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042cf8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHUMBRIAN WATER GROUP LIMITED"
published: "2024-11-01"
---

# Bill Printing

Buyer: NORTHUMBRIAN WATER GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-042cf8

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## Summary

Northumbrian Water Group Limited, based in Durham, UK, has awarded a contract for bill printing services, under the title "Bill Printing." The procurement is classified under the CPV category "Printing services" and falls within the services industry. The procurement process is now at the award and contract stage, with the contract signed on 30 October 2024. It involves managing the printing and fulfilment of large volumes of customer bills and letters, along with the production of PayPoint payment cards and a hybrid mail solution. Key locations for delivery include various regions across the UK. The initial contract term runs for three years with an option to extend for a further two years, totaling a maximum duration of five years.

This tender creates substantial opportunities for businesses involved in printing, mail sorting, and document management services. Companies with capabilities in high-volume transactional mail production, stationery provision, and hybrid mail solutions will find this contract particularly beneficial. Additionally, firms registered with APACS and those having robust disaster recovery and peak capacity provisions will be well-placed to compete. The negotiated procurement method with a prior call for competition ensures that qualified suppliers can secure a long-term partnership to foster business growth. Potential suppliers must meet stringent technical and suitability criteria to participate in this selective tender process.

## Notice

NWL have awarded a contract for the provision of bill printing. The items that are to be provided include: 1. Printing of our customer bills and letters, including: - Laser printing of bills and letters. - Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents. - Enclosing ready for collection by downstream service provider to meet mailsort requirements. - Provide or process controls tracking data from receipt of files to the despatch of mail. - Procurement / provision of stationery including paper, envelopes and occasionally leaflets. - Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached. - Processing of returned mail, including providing a weekly file detailing mail returned. 2. PayPoint payment card production, including: - Provision or sourcing of plastic payment cards, and paper for customer letters - Encoding of magnetic strip - Card attached to customer letter and mailed. Currently mailed using existing envelope stock from our main print files detailed above. 3. Hybrid Mail solution - Providing a print solution for our colleagues working both in the office and at home

### Lot Information

Lot 1

The initial contract will be for a period of five years. The supplier must be able to manage the printing and fulfilment of 12 to 25,000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a four week period during February and March where approximately 550,000 bills will be produced . This is in addition to our daily file volumes. Approximate annual volumes - Daily bills 1.5m, Usually 2-4 sheets. Typically 4 sheets April to September when additional onserts are used and 2 sheets October to March. - Daily Letters 2.4m, 1 to 3 page documents - Annual bills 0.55m, Typically 4 sheet bills including selective onserts, a small number may have up to two additional onserts. - Outer envelopes 4.5m 162mm x 235mm - Return envelopes, 1.1m 102mm x 216mm All bills and letters are printed on continuous plain white paper. In the 12 months up to end of November 2023 our continuous paper usage has totalled 10.255 million A4 sheets Payment Cards - Approximately 30,000 cards are issued per year. Volumes are on average 115 per day Hybrid Mail - Over the last 12 months our monthly volumes have been between around 4,000 and 11,000.

Options: The initial contract term will run from 01/12/2024 for three years to 30/11/2027. The option will be available to extend the Contract from a further two years to 30/11/2029. The total maximum duration of the Contract being five years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035405-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2024 |
| Submission deadline | 30 Jan 2024 |
| Future notice date | Not specified |
| Award date | 30 Oct 2024 |
| Contract period | 1 Dec 2024 - 30 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIAN WATER GROUP LIMITED |
| Additional buyers | NORTHUMBRIAN WATER LIMITED |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5FJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLH14 Suffolk CC, TLH3 Essex |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79810000 - Printing services

## Release History

- 1 Nov 2024 at 07:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035405-2024
- 15 Jan 2024 at 08:37 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001202-2024

## Notice URLs

- http://www.nwl.co.uk
- https://s1.ariba.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042cf8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042cf8.json.