---
title: "Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes"
ocid: "ocds-h6vhtk-042e36"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e36"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e36.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e36.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GENERAL DENTAL COUNCIL"
published: "2025-02-13"
---

# Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes

Buyer: GENERAL DENTAL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-042e36

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## Summary

The General Dental Council (GDC) has completed the award stage for a contract titled "Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes". The contract, which falls under the IT services industry category, is specifically aimed at enhancing the registration experiences for Dental Care Professionals (DCPs) and Dentists in Birmingham, UK. The procurement process was carried out through a restricted procedure and has been awarded to PriceWaterhousecooper LLP. The contract, signed on 1st September 2024, involves project components like data migration, CRM integration, training, and support over an initial period of three years, with an optional extension of up to three additional years. The estimated contract value is £2,007,576.80, excluding VAT.

This tender represents a significant opportunity for businesses specialising in IT consulting, software development, and support services to grow by engaging in a long-term governmental project. Companies with expertise in cloud-based solutions, CRM integration, and data migration will find this contract particularly suitable. The robust scope of the project, including planning, quality assurance, training, and ongoing support, aligns with the capabilities of medium to large enterprises, especially those familiar with handling complex digital transformation projects within regulatory environments. This is an excellent chance for businesses to showcase their tech solutions while helping the GDC achieve a seamless, paperless registration system.

## Notice

The General Dental Council (GDC) has award a contract for Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes. The contract will o enhance the registration experience so that it is more aligned to applicant expectations, with the potential to also improve the registrant experience. At the forefront they require the development of a seamless digital (paperless) registration process for Dental Care Professionals (DCPs) and Dentists that is integrated with the GDC's CRM platform that enables the storage and upload of documentation, wherever possible, allowing a faster; lower risk path to registration that allows both GDC and applicants to track the progress of their application. The aim is to move to a digital (paperless) registration process for DCPs and Dentists that is integrated with GDCs CRM platform (Microsoft Dynamics CRM). The process must allow for an application to be completed online, with functions to allow for the safe upload of all required documents for registrants; & which synchronizes uploaded data to the in-house CRM system with an associated workflow

### Lot Information

Lot 1

The Supplier will deliver the following high-level requirement as part of their solution: - Implementation plan; project management and quality assurance arrangements. - Design, configuration, approach, and planning. - Security plan. - Testing and Acceptance plan (including User Acceptance Testing, system, interface, and regression testing). - Training and skills transfer. Training will be required for different types of users (to be agreed with the GDC); this will include and not be limited to tailored standard operating procedures designed for GDC users. - Data migration and integration to the existing GDC CRM. - Continuing assistance for users during initial period of go-live operation (such as on-site support for a period immediately following initial operational running down to telephone support for a further period). - Support/maintenance and enhancement Services as part of the Contract. The solution must be 'out of the box' which can be configured to meet our specific requirements and can integrate with our CRM system.

Options: The Contract is PS2,0075,760.80 excluding Vat as detailed at (II.2.6 Estimated total value of the published Contract Notice). This envelope covers: -the initial period of the contract of 3 years. -the optional extension of up to a further 3 years -the initial scope which covers the Registration process and CPD is anticipated to cost no more than PS1.15 million of the total budget envelope. - during the course of the Contract, we may commission additional services such as but not limited to Digitisation of Fitness to Practice processes and/or Hearings processes. These requirements are not within the initial scope of the current business case of the Contract and if requirement will require internal approval. As a contingency for any potential additional phases and related services, we have included a provision of circa PS1.15 million of the total budget envelope, which would be available at the earliest in Year 3, pending internal business cases. - a provision for Price variations. Any Price variation will be in accordance with the Change Control Procedure, which will include and not be limited to any proposed changes to pricing being documented, submitted for approval, and communicated transparently. This process may include submitting a change request detailing the reasons for the variation, the impact on costs, and obtaining approval from relevant stakeholders or an authorised decision-making body before implementing the change. The estimates contract value excludes value added tax which for the is current UK's current rate of 20%.

Renewal: The contract will be for an initial 3 years which may be extended by a further 3 years, increment to be decided by the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004994-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2025 |
| Submission deadline | 4 Mar 2024 |
| Future notice date | Not specified |
| Award date | 31 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,300,000 |
| Lots value | £2,300,000 |
| Awards value | Not specified |
| Contracts value | £2,075,761 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENERAL DENTAL COUNCIL |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1G 8DQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72600000 - Computer support and consultancy services

## Release History

- 13 Feb 2025 at 16:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004994-2025
- 18 Jan 2024 at 14:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001753-2024

## Notice URLs

- http://www.gdc-uk,org
- http://www.gdc-uk.org
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=892735472
- https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./3CP94U8Q7Q
- https://www.delta-esourcing.com/tenders/UK-title/3CP94U8Q7Q

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e36. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042e36.json.