--- title: "VCMA Collaborative project - Mental Health UK" ocid: "ocds-h6vhtk-042e62" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e62" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e62.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e62.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTHERN GAS NETWORKS LIMITED" published: "2024-07-19" --- # VCMA Collaborative project - Mental Health UK Buyer: NORTHERN GAS NETWORKS LIMITED Current stage: Award OCID: ocds-h6vhtk-042e62 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e62) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-042e62.json) ## Summary The Northern Gas Networks Limited has awarded the contract for the 'VCMA Collaborative project - Mental Health UK' to Mental Health UK. The procurement process has reached the award stage, with a contract value of £664,100 GBP. The project falls under the services main procurement category and involves research and development services in the area of mental health and related consultancy services. The project aims to launch new support services for mental health patients and utility customers, involving training, referral pathways, and partner networks. This tender presents business growth opportunities for companies in the research and development services and consultancy sector, especially those with expertise in mental health services. The project involves collaboration with Gas Distribution Networks and various partners to provide innovative solutions in mental health support and utility services. Businesses with experience in training programs, energy safeguarding, and customer service in the mental health sector would be well-suited to compete. The procurement method used is an award procedure without prior publication of a call for competition, seeking to address specific technical needs in mental health support and utility cost management. ## Notice NGN are issuing this award notice to Mental Health UK. They are a National Mental Health charity that covers all of the UK and has representatives in each GDN area. Mental Health UK are the only national charity that can cover all GDN areas at the same time. Objectives * To launch the new support service, 'Money Navigators', for customers who utilise MHUK support services, offering energy safeguarding and CO awareness as part of this extended service. * To enable effective referral pathways from GDNs and their partners for customers with poor mental health in addressing pressing challenges with their utility costs; ensuring facilitated access to energy initiatives like the Warm Homes Discount scheme, the CO safety programme, supplier advocacy services to address energy debt, and access to key services like the Priority Services Register. * To train all Mental Health & Money Advice Advisors and Navigators as energy specialists, so that anyone accessing the service via any referral mechanism can be supported with their utility needs. * To introduce a new network of partners to support people with poor mental health through joined-up customer journeys, e.g., Gas Distribution Networks, Energy Saving Trust, StepChange, Age UK and Mental Health UK. * To upskill and train GDN engineers and customer experience colleagues on mental health; helping them provide appropriate support and great service to customers experiencing mental health problems. Training for Gas Distribution Networks * Mental Health UK will carry out a need analysis discovery period to determine the specific requirements of GDN colleagues, primarily engineers, regarding mental health and how to support and signpost vulnerable customers with poor mental health and severe mental illness, as well as have to support engineers and wider colleagues with their own mental health. * Mental Health UK will provide awareness training content to meet the needs of engineers and front-facing colleagues. This will be supplied for the adaption to the GDN's own E-Learning teams/external providers who will format the content to the relevant platforms. The e-learning can be used for the 2-year duration of the project, with an annual license fee to be agreed if the GDN's wish to use it thereafter. * Mental Health UK will provide a range of learning that will encourage further learning and engagement for all (in the form of physical and downloadable resources), designed to equip engineers with the tools, understanding and knowledge of how to spot the signs of poor mental health, and how to compassionately signpost customers in need of support. ### Lot Information Lot 1 Mental Health UK is a National Mental Health charity that covers all of the UK and has representatives in each GDN area. Mental Health UK are the only national charity that can cover all GDN areas at the same time. Objectives * To launch the new support service, 'Money Navigators', for customers who utilise MHUK support services, offering energy safeguarding and CO awareness as part of this extended service. * To enable effective referral pathways from GDNs and their partners for customers with poor mental health in addressing pressing challenges with their utility costs; ensuring facilitated access to energy initiatives like the Warm Homes Discount scheme, the CO safety programme, supplier advocacy services to address energy debt, and access to key services like the Priority Services Register. * To train all Mental Health & Money Advice Advisors and Navigators as energy specialists, so that anyone accessing the service via any referral mechanism can be supported with their utility needs. * To introduce a new network of partners to support people with poor mental health through joined-up customer journeys, e.g., Gas Distribution Networks, Energy Saving Trust, StepChange, Age UK and Mental Health UK. * To upskill and train GDN engineers and customer experience colleagues on mental health; helping them provide appropriate support and great service to customers experiencing mental health problems. Training for Gas Distribution Networks * Mental Health UK will carry out a need analysis discovery period to determine the specific requirements of GDN colleagues, primarily engineers, regarding mental health and how to support and signpost vulnerable customers with poor mental health and severe mental illness, as well as have to support engineers and wider colleagues with their own mental health. * Mental Health UK will provide awareness training content to meet the needs of engineers and front-facing colleagues. This will be supplied for the adaption to the GDN's own E-Learning teams/external providers who will format the content to the relevant platforms. The e-learning can be used for the 2-year duration of the project, with an annual license fee to be agreed if the GDN's wish to use it thereafter. * Mental Health UK will provide a range of learning that will encourage further learning and engagement for all (in the form of physical and downloadable resources), designed to equip engineers with the tools, understanding and knowledge of how to spot the signs of poor mental health, and how to compassionately signpost customers in need of support. ### Procurement Information Mental Health UK is a National Mental Health charity that covers all of the UK and has representatives in each GDN area. Mental Health UK are the only national charity that can cover all GDN areas at the same time. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/022399-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Jul 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 18 Jan 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £664,100 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHERN GAS NETWORKS LIMITED | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS15 8TU | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Garforth & Swillington | | Westminster constituency | Leeds East | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | MENTAL HEALTH | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 19 Jul 2024 at 08:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022399-2024 - 19 Jan 2024 at 09:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001867-2024 ## Notice URLs - http://www.northerngasnetworks.co.uk - http://www.northerngasnetworks.co.uk/procurement ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e62. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042e62.json.