---
title: "Independent Advocacy Service for Adults with Health and Social Care Needs"
ocid: "ocds-h6vhtk-042e79"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e79"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e79.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042e79.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTMORLAND AND FURNESS COUNCIL"
published: "2024-06-20"
---

# Independent Advocacy Service for Adults with Health and Social Care Needs

Buyer: WESTMORLAND AND FURNESS COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-042e79

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## Summary

The Westmorland and Furness Council initiated a tender for an "Independent Advocacy Service for Adults with Health and Social Care Needs" in the services category. The Council, a regional authority, is located in Kendal, United Kingdom. The procurement stage is complete, with the contract awarded to N-COMPASS TOWARDS A BRIGHTER FUTURE LIMITED, valued at GBP 1,430,000 and signed on 13th May 2024. The tender had a quality-focused award criteria (70%) and a cost component (30%).

This procurement opportunity provided by Westmorland and Furness Council offers business growth potential for firms interested in health and social work services. Businesses specialising in advocacy services aligned with the Care Act 2014, the Mental Capacity Act 2005, and the Mental Health Act 1983 would be well-suited to compete. The tender allowed for optional extensions, creating additional business opportunities beyond the initial contract period. Interested parties should review the Council's requirements and submission details on their website.

## Notice

Westmorland and Furness Council came into being on 1st April 2023. It is England's third largest unitary authority by geographical area, and it's more sparsely populated this presents challenges in terms of sustaining and delivering services and requires innovating approaches and continuous improvement. The Council cares and believes everyone matters and will strive to ensure that citizens can gain access to the right service, in the right place at the right time. Local authorities have a responsibility to ensure the provision of professional independent advocacy under the terms of: * The Care Act 2014 and the Care and Support Statutory Guidance for independent advocates for people using social care services. * The Mental Capacity Act 2005 and its Code of Practice for independent mental capacity act advocates. * Mental Health Act 1983 and its Code of Practice for independent mental capacity act advocates. Best practice guidance (NICE 2022) states that advocacy providers should aim to support continuity by offering people the same advocate for different types of Advocacy. If this is not possible, they should ensure that systems for handover are in place that are not reliant on a new referral. Local authorities must make appropriate arrangements for independent advocacy services to provide assistance to people making or intending to make complaints as described in the Health and Social Care Act 2012.

### Lot Information

Lot 1

Westmorland and Furness Council came into being on 1st April 2023. It is England's third largest unitary authority by geographical area, and it's more sparsely populated this presents challenges in terms of sustaining and delivering services and requires innovating approaches and continuous improvement. The Council cares and believes everyone matters and will strive to ensure that citizens can gain access to the right service, in the right place at the right time. Local authorities have a responsibility to ensure the provision of professional independent advocacy under the terms of: * The Care Act 2014 and the Care and Support Statutory Guidance for independent advocates for people using social care services. * The Mental Capacity Act 2005 and its Code of Practice for independent mental capacity act advocates. * Mental Health Act 1983 and its Code of Practice for independent mental capacity act advocates. Best practice guidance (NICE 2022) states that advocacy providers should aim to support continuity by offering people the same advocate for different types of Advocacy. If this is not possible, they should ensure that systems for handover are in place that are not reliant on a new referral. Local authorities must make appropriate arrangements for independent advocacy services to provide assistance to people making or intending to make complaints as described in the Health and Social Care Act 2012.

Options: 2 x 12 month optional extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019006-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2024 |
| Submission deadline | 16 Feb 2024 |
| Future notice date | Not specified |
| Award date | 12 May 2024 |
| Contract period | 31 May 2024 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £858,000 |
| Lots value | £858,000 |
| Awards value | Not specified |
| Contracts value | £1,430,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMORLAND AND FURNESS COUNCIL |
| Locality | KENDAL |
| Post town | Lancaster |
| Postcode | LA9 4DQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD14 Westmorland and Furness |
| Local authority | Westmorland and Furness |
| Electoral ward | Kendal Strickland and Fell |
| Westminster constituency | Westmorland and Lonsdale |
| Delivery location | TLD1 Cumbria |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | N-COMPASS TOWARDS A BRIGHTER FUTURE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Jun 2024 at 10:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019006-2024
- 19 Jan 2024 at 12:38 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001911-2024

## Notice URLs

- https://www.the-chest.org.uk/
- https://www.westmorlandandfurness.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042e79. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042e79.json.
