--- title: "HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments)" ocid: "ocds-h6vhtk-042efa" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042efa" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-042efa.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-042efa.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "HERTFORDSHIRE COUNTY COUNCIL" published: "2024-01-22" --- # HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments) Buyer: HERTFORDSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-042efa [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042efa) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-042efa.json) ## Summary The Hertfordshire County Council has initiated a tender for an Income Management Solution, focusing on online, telephone, and in-person payments. The procurement process is currently in the planning stage, with a deadline for submitting the Supplier Questionnaire by 19th February 2024. This opportunity falls under the goods category in the Point of Sale software package industry. The initiative aims to gather feedback to inform the Council's decision-making without committing to a formal procurement process at this stage. This tender presents an opportunity for businesses interested in providing income management solutions to engage with the Hertfordshire County Council. Companies offering Point of Sale software packages and related services in the digital payments sector would be well-suited to participate. The Council is seeking insights on contract costs, types, and feasibility timelines, along with market advice on diverse payment methods. Businesses should ensure timely submission of required documents through the In-Tend system to align with the future notice date of 2nd June 2024 as communicated. ## Notice Hertfordshire County Council (the 'Council') is carrying out Pre-Procurement Market Engagement ('PPME') in relation to Income Management Solution (Online, telephone and in-person payments)The Council will consider the feedback received to help inform the Council's options and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PPME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PPME shall place any supplier at an advantage in a potential procurement process. Participation in the PPME will be at each organisation's own cost. No expense in responding to this PPME will be reimbursed by the Council. ### Lot Information Lot 1 Hertfordshire County Council is carrying out Pre Procurement Market Engagement for Income Management Solution (Online, telephone and in-person payments)The Council collects income from the public for hugely varied services.The Council collects income for some statutory services for which the Council is obligated to take a wide variety of payments, including face to face payments. Service users and customers have expectations of being able to pay with the latest payment methods available such as digital wallet payments and payment from mobile devices. It is the Council's ambition to promote these payment methods and online payment. Where possible, HCC would like to minimise payments being made via cheque and similarly outmoded methods of payment.The current solution is delivered by a single provider, with the contract ending in September 2025. We are seeking advice from the market on numerous matters, including the contract costs, contract type and procurement approach, timeline viability and an indication of how realistic our requirements are.With reference to section II.1.6, at this stage, we are unsure if the contract will be divided into Lots.With reference to section II.3 (Estimated date of publication of contract notice) this date is estimated and subject to change. Please ensure your supplier details are up to date on Supply Hertfordshire to ensure you receive notification should the Council decide to tender for the above contract. Please note - The Council reserves the right, at its discretion to proceed, or not, with a subsequent procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/002123-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jan 2024 | | Submission deadline | Not specified | | Future notice date | 1 Jun 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE COUNTY COUNCIL | | Locality | HERTFORD | | Post town | Stevenage | | Postcode | SG13 8DE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | East Hertfordshire | | Electoral ward | Hertford Castle | | Westminster constituency | Hertford and Stortford | | Delivery location | TLH23 Hertfordshire CC | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48110000 - Point of sale (POS) software package ## Release History - 22 Jan 2024 at 15:38 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002123-2024 ## Notice URLs - http://www.hertfordshire.gov.uk - http://www.supplyhertfordshire.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-042efa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-042efa.json.