---
title: "CP2393-23 - Devon Domestic Abuse Integrated Support Service"
ocid: "ocds-h6vhtk-0433d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0433d2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0433d2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0433d2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2024-10-09"
---

# CP2393-23 - Devon Domestic Abuse Integrated Support Service

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0433d2

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## Summary

Devon County Council has completed the tender process for the "CP2393-23 - Devon Domestic Abuse Integrated Support Service" under the Public Contracts Regulations 2015, specifically the light touch regime. The awarded contract, valued at £18,630,000 GBP, is designed to integrate various services for victims and survivors of domestic abuse, as well as those who perpetrate abuse and their families, within the region of UKK43 (Devon). The procurement process began in May 2024, with the contract officially awarded on 9th October 2024 to the Devon Domestic Abuse Alliance, led by North Devon Against Domestic Abuse (NDADA). The service covers multiple delivery elements including support in safe accommodation, community engagement, and trauma-responsive therapeutic support.

This tender presents significant opportunities for businesses in the social services and community action programme sectors. Businesses specializing in domestic abuse support, accommodation services, therapeutic interventions, and community engagement could find substantial growth potential in collaborating as subcontractors or partners within this integrated model. SMEs are particularly well-placed to contribute specialised services in a consortium or partnership format, thereby fostering sustainable economic development while delivering essential community support. The emphasis on trauma-informed, person-centred approaches ensures that businesses can innovate and expand their service offerings in alignment with best practice procurement principles.

## Notice

The service is for all who are experiencing domestic abuse, there are five delivery elements, each designed to integrate seamlessly to form one fully integrated service. Across the five elements, provider(s) will seamlessly transition between the elements and functions that enhance the victim/survivors' experiences. Currently there are separate services under different contractual arrangements, these will be bought together into a single unified service.

### Lot Information

Lot 1

The service is for: - Victims or survivors of Domestic Abuse and their children who require support in the community - Victims and survivors of Domestic Abuse (over the age of 16) and their children residing in Devon who need to, are accessing or have recently accessed safe accommodation as a result of said abuse. - Those that perpetrate domestic abuse and cause harm who are willing to engage in restorative opportunities to address their behaviours Delivery elements in scope: - Single Entry Gateway, Navigation Support and community engagement - Support in Domestic abuse Safe Accommodation and Refuge, Staying Put and resettlement Community support including: - Specialist victim support for moderate and high-risk DA - Whole family support to non-violent parent and children - Engagement with those that cause harm to elicit behaviour change - Trauma responsive Recovery therapeutic Support - Support in safe accommodation for women experiencing multiple disadvantages including domestic abuse and sexual violence This integrated service will need to operate within a complex system and will proactively seek to collaborate, co-deliver, co-locate with other parts of the system including but not limited to, family hubs, (Safeguarding) Front Door and other parts of the system as opportunities emerge.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032477-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2024 |
| Submission deadline | 26 Jul 2024 |
| Future notice date | 2 Jun 2024 |
| Award date | 9 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,754,000 |
| Lots value | £18,630,000 |
| Awards value | Not specified |
| Contracts value | £18,630,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK43 Devon CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEVON DOMESTIC ABUSE ALLIANCE (LED BY NORTH DEVON AGAINST DOMESTIC ABUSE NDADA |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85322000 - Community action programme
- 98341000 - Accommodation services

## Release History

- 9 Oct 2024 at 15:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032477-2024
- 24 May 2024 at 08:20 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016405-2024
- 23 Jan 2024 at 15:00 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002280-2024

## Notice URLs

- http://www.devon.gov.uk
- https://www.supplyingthesouthwest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0433d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0433d2.json.
