--- title: "Advice and Mediation for Foster Carers" ocid: "ocds-h6vhtk-0433f8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0433f8" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0433f8.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0433f8.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2024-01-23" --- # Advice and Mediation for Foster Carers Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-0433f8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0433f8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0433f8.json) ## Summary The Norfolk County Council is seeking to award a contract for the provision of an independent advice and mediation service for foster carers. The procurement is designated under the CPV code for social work and related services. The contract value is £350,000, and it involves the provision of services. The procurement process is currently in the active stage, with a contract duration of 3,600 days. The deadline for tender submissions is 22nd February 2024, and the award period starts immediately after the tender period. This tender by the Norfolk County Council presents an opportunity for businesses providing social work and related services to foster carers to compete for a substantial contract. Companies offering guidance services and social work services without accommodation are well-suited to participate in this tender. The contract allows for renewal, giving successful bidders the potential for an extended engagement. The procurement method is an open procedure, providing transparency and equal opportunity for interested suppliers to engage through written and electronic submissions. ## Notice Norfolk County Council wishes to award a contract to a Provider to deliver an independent advice and mediation service which can be purchased by fostering services in England. It is designed for the following service users: foster carers, their families and members of the fostering service's staff. ### Lot Information Lot 1 Norfolk County Council wishes to award a contract to a Provider to deliver an independent advice and mediation service which can be purchased by fostering services in England. It is designed for the following service users: foster carers, their families and members of the fostering service's staff.The service does not seek to replace the support provided by the fostering service to the carer. It aims to complement it; therefore, it is essential that ongoing communication is maintained for swift resolution of any issues that may originate from either appropriate challenge, miscommunication or issues around practice on any part. The often isolated and sometimes vulnerable position of many carers means that they need access to an independent source of advice and support in addition to that provided by the fostering team.Advice and mediation workers advise carers by phone, letter, e-mail or in person about any aspect of fostering that requires independent, confidential advice. If allegations or complaints have been received about carers, advice and mediation workers prioritise working with them. As well as listening to and advising carers and their families, workers may support carers to interpret and respond to written material.As part of their job, advice and mediation workers work with each fostering service to ensure that carers are aware of the service and encouraged to use it. Renewal: The initial contract period is for 36 months with the option to extend for a further 84 months. The value is based on entire duration of the contract including any extensions. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/002340-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Jan 2024 | | Submission deadline | 22 Feb 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | £350,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 1DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Thorpe Hamlet | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services - 85312000 - Social work services without accommodation - 85312310 - Guidance services ## Release History - 23 Jan 2024 at 17:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002340-2024 ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0433f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0433f8.json.