---
title: "Servicing and Maintenance of the Queen's Medical Centre Swisslog Pneumatic Air Tube System"
ocid: "ocds-h6vhtk-043539"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043539"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043539.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043539.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD"
published: "2024-08-13"
---

# Servicing and Maintenance of the Queen's Medical Centre Swisslog Pneumatic Air Tube System

Buyer: NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD  
Current stage: Award  
OCID: ocds-h6vhtk-043539

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043539.json)

## Summary

The Nottingham University Hospitals NHS Trust has awarded a contract to SWL Healthcare Ltd for the servicing and maintenance of the Swisslog pneumatic air tube system at the Queen's Medical Centre. This maintenance contract ensures that the Queen's Medical Centre's pneumatic air tube system continues to function effectively, connecting various wards and departments, thus minimising manual handling and enhancing efficiency. This contract, valued at £132,000, was awarded through a limited procurement method due to technical reasons with no competition. The contract was signed on 12th August 2024, and it includes both planned preventative maintenance and reactive services to maintain high system reliability.

This opportunity highlights the importance of specialised service providers in the healthcare sector, particularly for maintaining complex mechanical installations. Businesses with expertise in servicing and maintaining closed protocol systems, like those manufactured by Swisslog, are well-suited to compete for such tenders. Additionally, companies that can offer both high reliability and value for money will be in demand. The substantial value of this contract indicates a significant opportunity for growth and establishing long-term relationships with major NHS Trusts.

## Notice

The contract is for the servicing and maintenance of the Swisslog pneumatic air tube system at the Queen's Medical Centre (the Services) to ensure the pneumatic tube system is subject to routine planned maintenance, mitigating the risk of downtime (e.g. due to a fault) and facilitate call outs in the event of such faults.

### Lot Information

Lot 1

The pneumatic air tube system enables the Nottingham University Hospitals NHS Trust (The Trust) to meet its needs as a provider of healthcare services. For example, connecting wards, surgical rooms and departments with the hospital's laboratory and central pharmacy, shortening delivery times of samples, medicines and any associated documents - minimizing the requirement for manual handling.

The Trust's in situ pneumatic air tube system at the Queen's Medical Centre is manufactured by Swisslog.

The Trust requires a Supplier for provision of both planned and reactive servicing and maintenance of the in situ pneumatic air tube system at the Queen's Medical Centre.

The Trust's objectives are to maintain a high level of reliability and availability of its systems by ensuring sufficient provision of both planned preventative (PPM) and reactive maintenance, including, but not limited to, call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money.

Options: The contract term is 24 months, with the option to extend for a further 24 months.

### Procurement Information

It is understood the existing Swisslog pneumatic tube system in situ at the Queen's Medical Centre is a closed protocol system and only SWL UK Ltd are authorised by Swisslog to service, maintain and repair these systems in the UK. Therefore competition is absent for technical reasons on these grounds.

To substantiate this, a Prior Information Notice (PIN) notice was published as a Request for Information (RFI) to understand the market's capability to provide the Services.

The response received to the RFI indicated the pneumatic system at the Queen's Medical Centre is closed protocol. Therefore, the Trust has awarded the contract based on relevant grounds under regulation 32 (Use of negotiated procedure without prior publication) of the Public Contract Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025556-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | 28 Jan 2025 |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £315,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG5 1PB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Sherwood |
| Westminster constituency | Nottingham East |
| Delivery location | TLF14 Nottingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | AEROCOM (UK; SWL HEALTHCARE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50712000 - Repair and maintenance services of mechanical building installations

## Release History

- 13 Aug 2024 at 09:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025556-2024
- 8 Apr 2024 at 10:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011234-2024
- 29 Jan 2024 at 09:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002852-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.aerocom.co.uk/
- https://www.judiciary.uk/courts-and-tribunals/high-court/
- https://www.justice.gov.uk
- https://www.nuh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043539. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043539.json.