---
title: "Postal Services"
ocid: "ocds-h6vhtk-043549"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043549"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043549.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043549.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHUMBRIAN WATER GROUP LIMITED"
published: "2024-11-01"
---

# Postal Services

Buyer: NORTHUMBRIAN WATER GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-043549

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043549.json)

## Summary

Northumbrian Water Group Limited (NWL) has awarded a contract for the provision of postal services to ensure efficient post dispatch primarily for the Customer and Facilities Departments. The contract, which falls under the services category outlined by CPV code 64110000 (Postal Services), was finalised on 31 October 2024, and commenced on 1 November 2024. The postal services include Economy Mailmark, 2-day unsorted, and 3-day unsorted options. Dispatch locations include Northumbria House in Durham and NWL Bill Printers in Warrington. Key collection times span from 1:00 pm to 5:30 pm, reflecting the critical nature of timely deliveries for NWL's operations and customer interactions. This contract follows a selective procurement method through a negotiated procedure with prior call for competition.

This tender presents significant business growth opportunities for downstream access providers (DSAs) with robust service delivery records since 2006. DSAs can leverage this contract to cement their presence in the postal service industry, particularly in servicing high-volume mailing from both business to customers and internal intra-company communications. The requirement for efficient and regular collection times, combined with a demand for reliable and timely delivery, makes this an ideal opportunity for postal service providers with advanced logistical capabilities and an established track record of high-quality service delivery. This tender offers the successful provider valuable exposure and the potential for large-scale, high-frequency business relationships.

## Notice

NWL have awarded a contract to a service provider for the provision of postal services primarily for the post mailed by the Customer Department. The services to be provided include; - Economy Mailmark or Mailmark - 2 day unsorted - 3 day unsorted (where a 2 day unsorted service is not available) NWL require a postal service primarily for business to customer post - bills and letters. We also require it as a means of communication with the company shareholders, and a way of sharing information with employees. The timeliness of deliveries is critical to NWL as it affects the performance of our Customer Call Centres and impacts on cash flow. The NWL Customer Department currently issues more than 4.5 million postings per year. There is a further small amount of spend through various departments issuing external mail. The Customer Departments mail is dispatched from the following locations: - Northumbria House, Pity Me, Durham - NWL Bill Printers - Warrington (printing services currently under tender so this may change) The remaining requirements issued via our Facilities Departments are dispatched from the following locations: - Northumbria House, Pity Me, Durham DH1 - Leat House, Washington NE38 Suppliers must be a downstream access provider (DSA) and have a good track record of service in this service area, gained through service provided since the opening of the market from the 1st January 2006 The Contract start date will be the 1 November 2024

### Lot Information

Lot 1

Volumes of items mailed - Detailed below are the approximate volumes of mail sent for each service from each of the posting locations. NWL require the collections to be as late as possible in the day. Customer Department Requirements Northumbria House - Daily Volumes 35, Annual Volumes 9,200, 2 day unsorted service, Monday to Friday, Collection times - Approx 4:00pm NWL Bill Printers - Daily Volumes 14,538, Annual Volumes 3,780,000, Mailmark/Mailmark Economy, Monday to Friday, Collection times 5:30pm - Daily Volumes 34,375, Annual Volumes 550,000 (Annual Billing), Mailmark/Mailmark Economy, Monday to Friday 4 days per week from February to March, Collection times 5:30pm - Daily Volumes 557, Annual Volumes 145,000, 2 day unsorted, Monday to Friday, Collection times 5:30pm Facilities Department Northumbria House - Daily volumes 115, Annual volumes letter 30,000, 2 day unsorted, Monday to Friday, Collection times - Approx 4:00pm Leat House, Washington - Daily volumes 12, Annual volumes letter 3,200, 2 day unsorted, Tuesday and Thursday, Collection times - Approx 1:00pm to 3.00pm The majority of mail collected from the Customer Department are letters and are enclosed in C5 envelopes with a small number of DL envelopes also being used. Mailsorted (Economy Mailmark) work is presented in trays to obtain the cheapest mailing rates available. We started using Economy Mailmark in November 2023, and this is currently being trialled. We may revert to standard Mailmark if we find the service level is not what we need. We require separate account numbers for each of the posting locations and where the Customer Department and Facilities Department mail from the same location we will require two separate accounts. The volumes for annual billing are in addition to the daily volumes. From time to time it may be necessary to carry out ad hoc mailings at very short notice. A small number of items (approximately 100 items per month) are currently mailed abroad we will therefore require an international mail account.

Options: The initial contract term will run from 01/11/2024 for three years to 31/10/2027. The option will be available to extend the Contract from a further two years to 31/10/2029. The total maximum duration of the Contract being five years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035406-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2024 |
| Submission deadline | 13 Feb 2024 |
| Future notice date | Not specified |
| Award date | 31 Oct 2024 |
| Contract period | 1 Nov 2024 - 31 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIAN WATER GROUP LIMITED |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5FJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64110000 - Postal services

## Release History

- 1 Nov 2024 at 07:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035406-2024
- 29 Jan 2024 at 10:58 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002876-2024

## Notice URLs

- http://www.nwl.co.uk
- https://s1.ariba.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043549. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043549.json.