---
title: "CWC23060 Provision of Community and Voluntary Service"
ocid: "ocds-h6vhtk-0435cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0435cc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0435cc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0435cc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2024-01-30"
---

# CWC23060 Provision of Community and Voluntary Service

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0435cc

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## Summary

The Wolverhampton City Council has completed the procurement process for the provision of community and voluntary services through the award of contracts for "CWC23060 Provision of Community and Voluntary Service". This opportunity falls under the Other community, social, and personal services category. The procurement method used was a limited award procedure without prior publication of a call for competition. The contracts have been awarded to Wolverhampton Voluntary and Community Action and Citizens Advice Dudley and Wolverhampton, with active statuses. The contracts are each for a period of five years, with options for the Council to extend for up to an additional two years.

This tender for community and voluntary services in Wolverhampton offers opportunities for businesses specializing in infrastructure support services and welfare debt and financial support services. Businesses focused on providing community-based services, advice, information, practical help, and support to vulnerable individuals can find scope for growth in providing these essential services. The provision of these services aims to deliver high-quality and socially valuable outcomes, fostering partnerships and collaborations within local communities. The procurement process emphasizes service quality and social value as key criteria for selecting suppliers, ensuring the delivery of impactful solutions to local challenges.

## Notice

The community and voluntary service provision will take the lead in working collaboratively with communities and groups across the protected characteristics and equalities to ensure all are supported and represented. The Strategic Lead will proactively engage with organisations and local people in venues across the City and digitally, to identify current and emerging priorities and develop an action plan for key outcomes to be met.

### Lot Information

Infrastructure Support Service

Infrastructure in the Voluntary, Community & Social Enterprise Sector (VCSE) - Sustainability, Growth, Partnership & Volunteering. The provider will establish a clear and robust Governance structure for the sector that is representative and accountable for all. As a representative for communities, organisations and the system the primary role will be to act on behalf, in partnership and collaboratively with community organisations. The strategic lead will co-design and co-produce a range of initiatives that put local people at the heart of the provision, whilst bringing stakeholders and the wider sector on board to respond to needs in our communities. They will also provide organisational support, capacity building and training initiatives that equip local people and primarily small grassroots VCSE organisations with the tools they need to respond to needs in our communities so that they may thrive and grow. The provider will also be the strategic lead on a Citywide Structured and Supported Volunteering Programme which raises the profile of volunteering in the City, and embeds a City offer that enables local people wishing to volunteer to gain access to face to face and digital resources to easily navigate their way to a suitable role and support organisations to create, develop and grow their own volunteer programmes.

Options: option of up to 2 years contract extension on an annual basis at the sole discretion of the council

Welfare Debt and Financial Support Service

Welfare, Debt, Housing and Benefits Advice The benefits system is complex and can be difficult to understand. Residents need different levels of support to understand what they are entitled to, or to complete forms with full and accurate information. The emphasis for this provider is a proactive and immediate response where required to people in crisis, support to maximise income and resilience, prevention of adverse repercussions, stabilisation and management of life's challenges, progression towards better life chances. The Provider will take the lead in delivering a suite of community-based services offering advice, information, practical help and support (including initiatives encouraging self-help and resilience building) to some of the City's most vulnerable people in the areas of welfare benefits, debt, housing, employment and welfare advice.

Options: Option to extend for up to 2 years on an annual basis at the sole discretion of the council

### Procurement Information

The Council has entered into two contracts for the provision of community and voluntary services each for a period of five years with options exercisable by the Council to extend the contracts by up to a further two years. The Council published a notice calling for competition on the Contracts Finder website on 12 June 2023 (titled: CWC23060 Provision of Community and Voluntary Service, currently available at the following url: https://www.contractsfinder.service.gov.uk/notice/0ec788f1-47d9-4627-a536-feb4f432e0d3?origin=SearchResults&p=1) and received tenders from 4 providers. The Council completed the procurement process and awarded contracts to the economic operators identified in this contract award notice. However, the Council subsequently identified that in error the Council had failed to select the correct settings within the procurement portal to have a contract notice published on the Find a Tender Service website. The Council considered whether to conclude the procurement processes notwithstanding that accidental omission and concluded that it was rational to do so on the following basis: 1) The Council provided transparency to the supplier market by publishing a notice on the Contracts Finder website. The Council considers that it is likely that suppliers wishing to deliver services in England registered to Find a Tender Service would also register to Contracts Finder and would have identified the existence of the opportunity as a result. 2) The Council received tenders from 4 suppliers and concludes that therefore the Contracts Finder notice was effective in making the opportunity known in the market. 3) The procurement was for services similar to those advertised to the market by contract notice reference: 2022/S 000-019852 published in July 2022 which advertised a procurement for community and voluntary services which was subsequently abandoned prior to tender submission (in October 2022). Whilst that procurement was abandoned it did have the effect of engaging the supplier market wishing to compete to deliver community and voluntary services in Wolverhampton. Six suppliers expressed an intention to submit tenders in the abandoned procurement whereas eleven suppliers expressed an intention to submit tenders in the current procurement (though in the event only four submitted completed tenders). All of the suppliers that expressed an intention to submit tenders in the previous, abandoned, procurement, did likewise in the current procurement indicating that the Contracts Finder notice was effective at providing transparency to the pool of suppliers most likely to wish to compete for the opportunities. Taking all of the above factors into account the Council concluded that it has tested the market and advertised the opportunity to participate in the procurement sufficiently that it was rational for the Council to conclude the contracts and that it would have been disproportionate to abandon the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003109-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jan 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG39 Wolverhampton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CITIZENS ADVICE DUDLEY AND WOLVERHAMPTON; WOLVERHAMPTON VOLUNTARY AND COMMUNITY ACTION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 30 Jan 2024 at 16:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003109-2024

## Notice URLs

- http://www.wolverhampton.gov.uk
- https://www.contractsfinder.service.gov.uk/notice/0ec788f1-47d9-4627-a536-feb4f432e0d3?origin=SearchResults&p=1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0435cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0435cc.json.