---
title: "WhatsApp Solution for British Council Mena"
ocid: "ocds-h6vhtk-043643"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043643"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043643.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043643.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BRITISH COUNCIL"
published: "2024-02-01"
---

# WhatsApp Solution for British Council Mena

Buyer: BRITISH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-043643

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043643)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043643.json)

## Summary

The British Council is seeking a service provider for the project titled "WhatsApp Solution for British Council Mena." The procurement falls within the IT services category, with a focus on consulting, software development, and Internet support. The tender is in the planning stage, with a deadline for submissions by February 29th, 2024. The project aims to enhance customer service capabilities using WhatsApp in locations across various countries in the Middle East and North Africa.

This opportunity by the British Council offers businesses the chance to provide innovative business solutions leveraging WhatsApp technology. Businesses specialized in IT services, especially those experienced in consulting and software development, are well-suited to compete for this contract. The procurement method is an open procedure, allowing a broad range of suppliers to participate, with electronic and written submission methods accepted. Interested suppliers need to ensure compliance with the selection criteria outlined by the buying organisation for expressing interest in this competitive tender.

## Notice

The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.

### Lot Information

Lot 1

The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.

Renewal: The contract is for 24 months with an option for extension for additional two periods of 12 months each

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003327-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2024 |
| Submission deadline | 29 Feb 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH COUNCIL |
| Locality | DUBAI |
| Post town | Not specified |
| Postcode | POBOX1 636 |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Feb 2024 at 11:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003327-2024

## Notice URLs

- http://www.britishcouncil.org
- https://in-tendhost.co.uk/britishcouncil

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043643. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043643.json.