--- title: "Water Saving Services" ocid: "ocds-h6vhtk-04372e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04372e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04372e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04372e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SCOTTISH WATER" published: "2024-02-09" --- # Water Saving Services Buyer: SCOTTISH WATER Current stage: Tender OCID: ocds-h6vhtk-04372e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04372e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04372e.json) ## Summary Scottish Water has initiated a procurement process for Water Saving Services. The main procurement category is services, and the industry category is water distribution and related services. The tender, with ID SW23/CON/1461, is currently active, offering a contract worth GBP 1,250,000. The procurement method is a Negotiated procedure with prior call for competition. The tender period ends on 7th March 2024, allowing electronic and written submissions. The procurement aims to assist householders in Scotland in becoming more water-efficient, by providing advice, water-saving devices, and measuring campaign effectiveness. This tender by Scottish Water for Water Saving Services presents a growth opportunity for businesses involved in water conservation initiatives, communication methods, and sustainable practices. Companies with expertise in engaging households, providing tailored advice, managing customer feedback, and promoting water-saving measures are well-suited to compete. Businesses capable of offering services across Scotland for an initial 3-year period, with potential extensions, could benefit from participating in this procurement process. The emphasis is on maximising outreach and encouraging widespread adoption of water-saving measures to support Scottish Water's goals. ## Notice Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. The appointed supplier will assist householders interested in saving water (including householders whose initial contact relates to energy saving advice), manage communications and the provision of advice and/or water saving devices and report on the effectiveness of the campaign. ### Lot Information Lot 1 Background Information: Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. Scottish Water wishes to target water savings advice at householders who may have also shown an interest in energy saving advice. New Framework Requirements: Scottish Water wishes to enter into a framework agreement for the provision of Water Saving Advice Services to provide this service across Pan Scotland for an initial 3-year period with 5 x 1 year extension options. The details are below: The scope includes but is not limited to: *Developing and implementing a comprehensive engagement strategy with households. *Assisting households who are interested in energy savings advice and providing them with water savings advice as well. *Providing a call-centre for householder enquiries *Tailoring the provision of advice and devices according to the geographic location of the householder. [The free issue of water saving devices is dependent on the degree of water scarcity in the householder's location] *Co-ordinating with SW's appointed device supplier to initiate, manage and confirm delivery of customer orders (N.B. SW pays the device supplier directly). *Creating supplementary marketing materials, this may include brochures, device leaflets and promotional event collateral. *Manage customer feedback and complaints and measure the effectiveness of the campaign. Note that suppliers should not make unsolicited phone calls, text messages, emails or other forms of direct communication with householders. It is acceptable to advertise the advice service so long as the householder makes the initial contact. The supplier shall demonstrate expertise in water conservation initiatives, an array of effective communication methods, and an enthusiasm to encourage sustainable water usage practices among the Scottish population. The supplier shall emphasize the importance of maximizing outreach and ensuring the widespread adoption of water-saving measures to support Scottish Water's water saving goals. Additional information: The PQQ/ITN documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the Response Manager section using the following Access Code: QR6M48W337 Renewal: 2 X 1 YEAR EXTENSION OPTIONS ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004454-2024 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Feb 2024 | | Submission deadline | 7 Mar 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,250,000 | | Lots value | £1,250,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH WATER | | Locality | PAUL STEWART | | Post town | Glasgow | | Postcode | G33 6FB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM34 North Lanarkshire | | Local authority | North Lanarkshire | | Electoral ward | Stepps, Chryston and Muirhead | | Westminster constituency | Cumbernauld and Kirkintilloch | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 65 - Public utilities ### Codes - 65100000 - Water distribution and related services ## Release History - 9 Feb 2024 at 14:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004454-2024 - 5 Feb 2024 at 14:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003700-2024 ## Notice URLs - https://scottishwater.delta-esourcing.com/ - https://www.delta-esourcing.com/respond/QR6M48W337 - https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337 - https://www.delta-esourcing.com/tenders/UK-title/QR6M48W337 - https://www.scottishwater.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04372e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04372e.json.