---
title: "Insight Direct UK LTD (Alcidion UK Limited) - EPR Services"
ocid: "ocds-h6vhtk-043a91"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043a91"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043a91.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043a91.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DARTFORD AND GRAVESHAM NHS TRUST"
published: "2024-02-15"
---

# Insight Direct UK LTD (Alcidion UK Limited) - EPR Services

Buyer: DARTFORD AND GRAVESHAM NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-043a91

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## Summary

The Dartford and Gravesham NHS Trust has awarded a contract to Insight Direct (UK) Ltd for EPR Services, extending the current contract for a period of 3 years. The procurement method used was a limited award procedure without prior publication of a call for competition. The contract aims to maintain business continuity for the Trust's digital clinical systems and ensure the delivery of safe patient care. The key dates include starting pre-market engagement in August 2024 and aiming for a contract signature in September 2025.

This contract extension presents an opportunity for businesses providing IT services, consulting, software development, and internet support to engage in the delivery of digital clinical systems for healthcare providers. Companies with expertise in electronic noting, nursing assessments, and order communications may find this tender suitable for their offerings. The Trust's commitment to digital maturity and vision for outstanding care positions it as a prospective client for businesses looking to grow in the healthcare IT sector.

## Notice

II.1.4) Short Description This VEAT is to inform the market of the Dartford and Gravesham NHS Trust (the Trust) intention to extend its contract with its incumbent supplier of e-Noting services from Insight Direct (UK) Ltd, Technology Building, Insight Campus, Terry Street, Sheffield, S9 2BU (the Supplier) for a period of 3 years. This is not a Tender opportunity. 

The e-Noting contract provides functionality to support clinical noting, nursing assessments, observations capture and escalation and is used as the core platform for integration to order communications and electronic prescribing and medications management.

### Lot Information

Lot 1

This is a VEAT notice, not an opportunity to Tender, where the Trust intends to extend its existing supplier contract via a Contract Change Notice to cover an additional 3 year period while the Trust procures and implements an EPR solution. Additional information: II.2.14) Additional Information

The Trust is proposing to extend its existing contract with incumbent supplier Insight, for the Alcidion Miya Precision platform, which includes the modules for e-noting, nursing observations and assessments, Emergency Department, Electronic Discharge notification, order comms and patient flow. The CCN also includes cloud transition (at no additional cost) as Alcidion do not offer Miya as an on premise option.

By undertaking this contract extension, the Trust will provide the business continuity needed for the continued use of digital clinical systems to support the delivery of high quality and safe patient care. Failure to continue with the provision of these products will have a significant adverse impact on the delivery of safe patient care. The Trust is proposing to extend the current supplier contract for a period 3 years, this being the minimum period necessary for it to carry out a full and complete procurement exercise for an EPR solution, including the necessary period of contract mobilisation following the appointment of a successful bidder.

The Trust is committed to developing the digital maturity of the organisation to deliver its vision "Providing outstanding care that is skilled trusted and kind every time". The Trust strategy positions digital as a key enabler over the next 10 years. To support its strategic direction the Trust will be undertaking a procurement for an EPR solution. 

The Trust Board approved the Outline Business Case ("OBC") in December 2023, which has not provided sufficient time for the Trust to undertake a procurement before the existing contract ends. 

The Trust will be undertaking an EPR procurement and is working with NHSE to meet the necessary criteria for funding from the Frontline Digitisation Programme. The Trust is currently completing a number of readiness activities including establishing an infrastructure to support cloud services as well as actively engaging with stakeholders for preparing the requirements documents. The Trust aims to submit the Outline Business Case and accompanying documentation to NHSE in July 2024. Pre-market engagement will take place in August 2024, with the intention to issue an ITT in September 2024. It is expected that a Final Business Case will be submitted to NHSE in January 2025, and following NHSE approval, and Trust Board approval contract signature will be in September 2025.

These timelines are ambitious. To allow for contingence, and to provide the Trust adequate time to transition to an EPR solution, the Trust proposes to extend the existing contract by 3 years. 

The Trust has considered the procurement and given the complexity of the EPR procurement, it is considered that this timeframe is the shortest realistic time period which will allow for the procurement process and necessary approvals from the Trust and NHSE, and allow for a smooth transition and EPR deployment.

The Trust is currently actively engaged and working with LPP and NHS England to agree procurement documentation and route to market for an EPR.

### Procurement Information

By undertaking this contract extension, the Trust will provide the business continuity needed for the continued use of digital clinical systems to support the delivery of high quality and safe patient care. Failure to continue with the provision of these products will have a significant adverse impact on the delivery of safe patient care.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005147-2024 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Mar 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,084,462 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DARTFORD AND GRAVESHAM NHS TRUST |
| Locality | DARTFORD |
| Post town | Dartford |
| Postcode | DA2 8DA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Dartford |
| Electoral ward | Bean & Village Park |
| Westminster constituency | Dartford |
| Delivery location | TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Feb 2024 at 16:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005147-2024

## Notice URLs

- http://www.uk.insight.com
- https://www.dvh.nhs.uk
- https://www.kentandmedway.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043a91. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043a91.json.