---
title: "Soft-Market Test - Customer Excellence Training"
ocid: "ocds-h6vhtk-043b51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043b51"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043b51.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043b51.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TORUS62 LIMITED"
published: "2024-02-19"
---

# Soft-Market Test - Customer Excellence Training

Buyer: TORUS62 LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-043b51

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043b51)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043b51.json)

## Summary

The buying organization, Torus62 Limited, is planning a procurement process for 'Soft-Market Test - Customer Excellence Training' in the Education and training services industry category. The location for delivery is in the NORTH WEST (ENGLAND) region. The procurement stage is planned, with a future notice date of 5th April 2024 for this service.

This tender presents an opportunity for local training providers to deliver Customer Excellence training to all colleagues across the Torus group. Businesses specializing in education and training services, especially those with experience in customer service training, would be well-suited to compete for this contract. Torus62 Limited, a body governed by public law in the housing and community amenities sector, is the contracting authority for this procurement process.

## Notice

We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues).

### Lot Information

Lot 1

We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including: *Torus Landlord - Who support and empower people living in Torus Homes. *HMS - Who provide cost effective construction, maintenance and repair services. *Torus Development - Who build high-quality, affordable new homes that people love *Torus Foundation - Our charity, that funds vital projects with social impact that strengthen communities and make people's lives better.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005452-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2024 |
| Submission deadline | Not specified |
| Future notice date | 4 Apr 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORUS62 LIMITED |
| Locality | UK-ST HELENS |
| Post town | Warrington |
| Postcode | WA9 1LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | Peasley Cross & Fingerpost |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 19 Feb 2024 at 19:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/005452-2024

## Notice URLs

- https://www.delta-esourcing.com/respond/B45Z42TQ8Z
- https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z
- https://www.torus.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043b51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043b51.json.