---
title: "CEGEDIM GPSoC Lot 1 and Lot 2 services"
ocid: "ocds-h6vhtk-043ca4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043ca4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043ca4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043ca4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION I T S"
published: "2024-03-25"
---

# CEGEDIM GPSoC Lot 1 and Lot 2 services

Buyer: BUSINESS SERVICES ORGANISATION I T S  
Current stage: Award  
OCID: ocds-h6vhtk-043ca4

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## Summary

The Business Services Organisation I T S in Belfast, United Kingdom, has completed the procurement process for the CEGEDIM GPSoC Lot 1 and Lot 2 services in the IT services category. The tender, initiated under the legal basis scheme CELEX, involved the provision and support of IT clinical systems, hardware and software support, training services, and more. The procurement method used was an award procedure without prior publication of a call for competition.

This procurement offers opportunities for businesses in the IT services sector to provide essential support to 118 GP practices in NI. Companies capable of offering IT systems, hardware, software support, and training services to healthcare providers would be well-suited for this tender opportunity. The procurement, which is now in the award stage, aims to ensure the continued availability and functionality of critical systems supporting general medical services.

## Notice

The services required are: * Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI * Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts) * Clinical Server hardware and software support in 118 GP practices * Backup tape verification for 118 practices * Engineering and training services to 118 GP practices * Docman - EDT Support * Docman Data Extraction for Practice Migrations * Patient Facing Services Appointments & Repeats Software * GPIP Support and Service Charge * Practice Merges * NI QOF ruleset changes

### Lot Information

Lot 1

The services required are: * Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI * Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts) * Clinical Server hardware and software support in 118 GP practices * Backup tape verification for 118 practices * Engineering and training services to 118 GP practices * Docman - EDT Support * Docman Data Extraction for Practice Migrations * Patient Facing Services Appointments & Repeats Software * GPIP Support and Service Charge * Practice Merges * NI QOF ruleset changes GP Practices depend upon IT systems and services to deliver their services to their patients. Without IT, practices would depend upon manual processes and that would very significantly impact on the ability of the 118 Vision GP practices to provide GMS services. 118 Practices use the Vision GP IT clinical system to access patient histories, record consultations, issue prescriptions and maintain electronic patient records within their practice. These GP IT Clinical Systems then also interface electronically with other HSC systems - E.g. lab results, radiology reports, registration links, Emergency Care Summary, Key Information Summary, Electronic Document Transfer, GPIP etc. The provision of Patient Facing Services must continue to enable patients to book appointments and order repeat prescriptions online without the requirement to phone the GP Practice. The hardware and software required to host and access the GP IT Clinical System must be supported and maintained to ensure continued availability as well as compliance with the latest security patches to prevent cyber security issues. This ongoing availability of IT to the practices is also managed through regular backup tape verification to maintain business continuity as well as associated engineering services on hardware replacement or fixes. These services are required for a period of 3 years until the Vision Exit plan is implemented and all the practices have then migrated to an alternative solution. The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision. The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.

### Procurement Information

The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision. The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009514-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,654,780 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION I T S |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 7JD |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CEGEDIM HEALTH SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Mar 2024 at 08:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009514-2024
- 23 Feb 2024 at 16:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006016-2024

## Notice URLs

- http://www.hscbusiness.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043ca4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043ca4.json.