--- title: "Case Management System for CES" ocid: "ocds-h6vhtk-043cbd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043cbd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043cbd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043cbd.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2024-09-11" --- # Case Management System for CES Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-043cbd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043cbd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043cbd.json) ## Summary Norfolk County Council is initiating an open procurement process for the supply of a Case Management System for its Community and Environmental Services. The contract, identified as NCCT42910, falls under the industry category of IT services, specifically consulting, software development, Internet, and support (CPV code 72000000). This tender is currently in the Tender stage and is accepting electronic and written submissions until 11 October 2024 at 11:00 BST. The procurement covers various regions in Norfolk, including UKH17, UKH16, and UKH15. The project aims to acquire an off-the-shelf case management system capable of managing applications, searches, consultations, and incidents across several county functions, including minerals and waste planning, flood management, conveyance searches, and highway authority tasks. This tender presents significant opportunities for IT and software development companies specialising in geospatial data management and public authority processes. Small and medium enterprises (SMEs) with expertise in creating robust, off-the-shelf software solutions will find this project particularly appealing, as it demands high functionality and reliability. The open procurement method ensures a level playing field, encouraging a wide range of businesses to participate. Companies looking to expand their footprint in the public sector and those with innovative solutions for local council logistical inefficiencies will benefit from engaging in this tender process. ## Notice Norfolk County Council Norfolk County Council (NCC) is seeking a case management system to support key functions of its roles as County Minerals and Waste Planning Authority, Lead Local Flood Authority, County Conveyance Searches, and Highways Authority. All Service Functions listed below are reliant on geospatial data to record and manage cases. Cases encompass applications, searches, consultations, incidents. This specification is intended to offer a clear indication of NCC's requirements for the system it intends to procure. The system must be an off the shelf solution.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. ### Lot Information Lot 1 Norfolk County Council Norfolk County Council (NCC) is seeking a case management system to support key functions of its roles as County Minerals and Waste Planning Authority, Lead Local Flood Authority, County Conveyance Searches, and Highways Authority. All Service Functions listed below are reliant on geospatial data to record and manage cases. Cases encompass applications, searches, consultations, incidents. This specification is intended to offer a clear indication of NCC's requirements for the system it intends to procure. The system must be an off the shelf solution.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/029139-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Sep 2024 | | Submission deadline | 11 Oct 2024 | | Future notice date | 26 Feb 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 11 Sep 2024 at 14:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029139-2024 - 26 Feb 2024 at 10:36 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/006063-2024 ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043cbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-043cbd.json.