--- title: "Care and Support at Home Services Contract Re-open January 2026" ocid: "ocds-h6vhtk-043cf4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043cf4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-043cf4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-043cf4.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CORNWALL COUNCIL" published: "2026-01-22" --- # Care and Support at Home Services Contract Re-open January 2026 Buyer: CORNWALL COUNCIL Current stage: Award OCID: ocds-h6vhtk-043cf4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-043cf4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-043cf4.json) ## Summary Cornwall Council is inviting tenders for the "Care and Support at Home Services Contract Re-open January 2026" under the procurement ID DN660169. This tender, within the health and social work services industry, seeks to address capacity shortfalls across two lots: Lot 9 (Liskeard, Looe, Rame and Peninsula) and Lot 10 (Tamar Valley and Saltash). The procurement process is currently in the tender stage with electronic submissions required by 23rd February 2026. The contract period is up to eight years with an initial three-year term commencing in June 2026 and options for extension. The procurement follows the Open Procedure under the Light Touch Regime, enabling flexibility tailored to the specific sectoral requirements. This tender represents a significant opportunity for businesses in the health and social care sector, particularly those capable of providing home care services, to grow their market presence in Cornwall. It is designed for companies that can collaborate as part of an alliance to enhance service delivery within specific geographical zones. Businesses equipped to deliver both regulated tasks such as personal care and non-regulated community-oriented activities will find opportunities to complement existing alliances. This procurement encourages participation through an open and competitive process, allowing both established firms and SMEs to engage and potentially secure long-term contracts through demonstrated quality, social value contribution, and competitive pricing. ## Notice The Council is seeking to procure the Geographical Zone Capacity Shortfall for the provision of Home Care services for 2 Lots (Lots 9 and 10) to support the current alliance arrangement. Please refer to the procurement documents for full details. ### Lot Information Lot 1 - Penwith Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 2 - Kerrier (South) Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 3 - Kerrier (North) Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 4 - Falmouth and Penryn Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 5 - Truro Rural Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 6 - Newquay and Clays Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 7 - St Austell, Three Harbours and Mevagissey Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 8 - Bodmin and Wadebridge Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years Lot 9 Liskeard, Looe, Rame and Peninsula The Council intends to appoint additional Individual Home Care providers into existing Alliances to mitigate the current capacity shortfall within Lot 9. A capacity shortfall means the current Home Care providers within the existing alliance do not have sufficient capacity to meet demand in that geographical area. This procurement is therefore being initiated only when and where extra capacity is needed, rather than to replace existing providers. The successful provider(s) will complement the current alliance by delivering care where demand exceeds the capacity of existing providers. The current model sees the Services delivered through eleven (11) placed-based alliances. Each Alliance is formed of a number of service providers who collaborate to optimise the delivery of the Services within a specific Geographical Zone. Each Alliance is led by a Strategic Provider who manages the performance of the Services, administers the Alliance, coordinates capacity optimisation activities and acts as the Operational Provider of Last Resort (see the Strategic Provider Specification for more details) alongside multiple Individual Providers who directly deliver Home Care services. The principal aim of the Services is to ensure people have access to the right care, in the right place, at the right time, enabling them to stay well, safe and independent at home for longer. The Services primarily address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities and accessing the community. They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs. The Services include: * Regulated 'personal care' tasks including but not limited to getting in and out of bed, washing and dressing, going to the toilet and taking medication; * Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances; * Night-time care, which may be used to meet a Person's needs in exceptional circumstances to prevent use of a residential care placement; * Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; and * Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure. The procurement was divided into eleven (11) Lots which are aligned to eleven (11) Geographical Zones. The Contract for each Lot commenced on the 19 October 2024, for a maximum term of eight (8) years, broken down as follows: * An initial period of three (3) years commencing on 19 October 2024 * An option for the Council to extend the term by a further three (3) years * Following the exercise of the first option, an option for the Council to extend the term by a further two (2) years. Any extension of the term is at the sole discretion of the Council, and the maximum term of the Contract will not exceed eight (8) years. The Contract allows the Council to open the opportunity to new providers to join the existing alliances under certain circumstances and, at least, when the total capacity of the zone alliances does not meet with demand. This notice, therefore, relates to the procurement of Lots 9 and 10, the contracts for which will commence in June 2026. Lot 9 covers the geographical zone of Liskeard, Looe, Rame and Peninsula which includes the following postcodes: PL10 1, PL11 2, PL11 3, PL13 1, PL13 2, PL14 3, PL14 4, PL14 5, PL14 6. The Council intends to appoint Individual Providers to existing Alliances in each Geographical Zone they bid for (up to the applicable Geographical Zone Capacity Shortfall). The Services being procured are social and specific services under the Regulations and are governed by the provisions of Section 7 of the Regulations (the "Light Touch Regime"). The Regulations provide the Council with the freedom to determine the procedures to apply in relation to the award of contracts under the Light Touch Regime. As such, the Council carried out a single stage process, akin to the Open Procedure in Regulation 27 of the Regulations to procure the Services. This advert relates to the previously published Contract Notice 2024/S 000-006162, published on 24 May 2024 as Home Care Services. Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents. Registration on ProContract is free. All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender. Options: An option for the Council (at its sole discretion) to extend the initial three (3) year term of the Contract by a further three (3) years. Following the exercise of the first option, an option for the Council (at its sole discretion) to extend the term of the Contract by a further two (2) years. The maximum term of the Contract will not exceed eight (8) years. Renewal: +3 years +2 years Lot 10 Tamar Valley and Saltash The Council intends to appoint additional Individual Home Care providers into existing Alliances to mitigate the current capacity shortfall within Lot 10. A capacity shortfall means the current Home Care providers within the existing alliance do not have sufficient capacity to meet demand in that geographical area. This procurement is therefore being initiated only when and where extra capacity is needed, rather than to replace existing providers. The successful provider(s) will complement the current alliance by delivering care where demand exceeds the capacity of existing providers. The current model sees the Services delivered through eleven (11) placed-based alliances. Each Alliance is formed of a number of service providers who collaborate to optimise the delivery of the Services within a specific Geographical Zone. Each Alliance is led by a Strategic Provider who manages the performance of the Services, administers the Alliance, coordinates capacity optimisation activities and acts as the Operational Provider of Last Resort (see the Strategic Provider Specification for more details) alongside multiple Individual Providers who directly deliver Home Care services. The principal aim of the Services is to ensure people have access to the right care, in the right place, at the right time, enabling them to stay well, safe and independent at home for longer. The Services primarily address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities and accessing the community. They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs. The Services include: * Regulated 'personal care' tasks including but not limited to getting in and out of bed, washing and dressing, going to the toilet and taking medication; * Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances; * Night-time care, which may be used to meet a Person's needs in exceptional circumstances to prevent use of a residential care placement; * Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; and * Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure. The procurement was divided into eleven (11) Lots which are aligned to eleven (11) Geographical Zones. The Contract for each Lot commenced on the 19 October 2024, for a maximum term of eight (8) years, broken down as follows: * An initial period of three (3) years commencing on 19 October 2024 * An option for the Council to extend the term by a further three (3) years * Following the exercise of the first option, an option for the Council to extend the term by a further two (2) years. Any extension of the term is at the sole discretion of the Council, and the maximum term of the Contract will not exceed eight (8) years. The Contract allows the Council to open the opportunity to new providers to join the existing alliances under certain circumstances and at least when the total capacity of the zone alliances does not meet with demand. This notice, therefore, relates to the procurement of Lots 9 and 10 only, the contracts for which will commence in June 2026. Lot 10 covers the geographical zone of Tamar Valley and Saltash which includes the following postcodes: PL12 4, PL12 5, PL12 6, PL17 7, PL17 8, PL18 9. The Council intends to appoint Individual Providers to existing Alliances in each Geographical Zone they bid for (up to the applicable Geographical Zone Capacity Shortfall). The Services being procured are social and specific services under the Regulations and are governed by the provisions of Section 7 of the Regulations (the "Light Touch Regime"). The Regulations provide the Council with the freedom to determine the procedures to apply in relation to the award of contracts under the Light Touch Regime. As such, the Council carried out a single stage process, akin to the Open Procedure in Regulation 27 of the Regulations to procure the Services. This advert relates to the previously published Contract Notice 2024/S 000-006162, published on 24 May 2024 as Home Care Services. Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents. Registration on ProContract is free. All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender. Options: An option for the Council (at its sole discretion) to extend the initial three (3) year term of the Contract by a further three (3) years. Following the exercise of the first option, an option for the Council (at its sole discretion) to extend the term of the Contract by a further two (2) years. The maximum term of the Contract will not exceed eight (8) years. Renewal: +3 years +2 years lot 11 - Camelford, Bude Stratton and Launceston Care and Support at Home Services Options: First option to extend by a further 3 years, second option to extend by a further 2 years ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005562-2026 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jan 2026 | | Submission deadline | 23 Feb 2026 | | Future notice date | Not specified | | Award date | 18 Oct 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £232,104,000 | | Lots value | £247,993,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active, Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | CORNWALL COUNCIL | | Locality | TRURO | | Post town | Truro | | Postcode | TR1 3AY | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK3 Cornwall and Isles of Scilly | | ITL 3 | TLK30 Cornwall and Isles of Scilly | | Local authority | Cornwall | | Electoral ward | Truro Boscawen & Redannick | | Westminster constituency | Truro and Falmouth | | Delivery location | TLK3 Cornwall and Isles of Scilly | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 5 | | Supplier names | CORSERV SOLUTIONS LTD. T/A CORSERV CARE; HARTLEY HOME CARE; PENHELLIS COMMUNITY CARE; WESTCOUNTRY HOME CARE T/A ALEXANDRA COMMUNITY; WESTCOUNTRY HOME CARE T/A ALEXANDRA COMMUNITY CARE | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85000000 - Health and social work services - 85323000 - Community health services - 98000000 - Other community, social and personal services ## Release History - 22 Jan 2026 at 09:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005562-2026 - 22 Jan 2026 at 07:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005549-2026 - 1 Nov 2024 at 14:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035509-2024 - 22 May 2024 at 08:58 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016109-2024 - 4 Apr 2024 at 08:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010866-2024 - 26 Feb 2024 at 16:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006162-2024 ## Notice URLs - http://www.cornwall.gov.uk - https://procontract.due-north.com/Advert?advertId=a3984d91-b2b2-f011-813a-005056b64545&fromRfxSummary=True&rfxId=232d8076-19f7-f011-813c-005056b64545 - https://procontract.due-north.com/RFx/RFxSummary?rfxId=232d8076-19f7-f011-813c-005056b64545&projectId=1e5893ef-82be-ed11-8120-005056b64545 - https://procontract.due-north.com/RFx/RFxSummary?rfxId=232d8076-19f7-f011-813c-005056b64545&projectId=1e5893ef-82be-ed11-8120-005056b64545# - https://www.supplyingthesouthwest.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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