---
title: "NW2023-27 Tier 3.5 - 4 Enhanced Psychological Services NHS Norfolk & Waveney ICB"
ocid: "ocds-h6vhtk-04441d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04441d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04441d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04441d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2024-07-15"
---

# NW2023-27 Tier 3.5 - 4 Enhanced Psychological Services NHS Norfolk & Waveney ICB

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04441d

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## Summary

The procurement process for the Tier 3.5 - 4 Enhanced Psychological Services involves the NHS Norfolk & Waveney Integrated Care Board. This tender falls under the health services industry category and is located in Norfolk & Waveney. The procurement stage is currently active, with an open procedure. The objective is to secure a provider for enhanced psychological services for select NHS trusts with a value between £350,000 - £500,000 over 3 years.

This tender provides an opportunity for businesses in the health services sector, specifically those offering enhanced psychological services, to compete for a contract with multiple NHS trusts in Norfolk & Waveney. The procurement method is open, allowing eligible companies to participate. Interested businesses must comply with the specified submission deadlines and criteria outlined in the tender documentation to be considered for the contract award.

## Notice

During the Covid-19 pandemic a staff support hub was set up in Norfolk & Waveney as part of a national initiative to provide additional mental health support to health & social care staff who were struggling with the impact of Covid. National funding for these hubs ceased in March 2023, with each ICS required to provide health & social care staff a similar level of support to the Covid hubs on an on-going basis.

Following a review of existing service provision, commissioners have identified the need to develop tier 3.5 - 4 enhanced psychological services (EPS) to complement existing tier 1-3 provision. The service is targeted at staff with more complex clinical presentations that typically require a higher degree of face-to-face interventions. The tier 3.5 - 4 enhanced psychological services will primarily support individual staff with their mental health but will also occasionally be offered to their wider teams.

The transitional funding provided by the local ICB expires at the end of the '23/'24 financial year, with each ICS organisation required to fund support for its own staff with effect from April '24. A combination of existing service provision and financial constraints means that the EPS service will only be commissioned by 3 of the 5 local NHS trusts (Norfolk & Norwich, James Paget, and Norfolk Community Health & Care), as well as the ICB. This procurement seeks to establish a common service, with each trust contracting separately with the chosen provider.

### Lot Information

Lot 1

NHS Norfolk and Waveney ICB on behalf of the NHS Norfolk and Waveney Integrated Care System seek competitive bids for the Provision of Tier 3.5 - 4 Enhanced Psychological Services.

During the Covid-19 pandemic a staff support hub was set up in Norfolk & Waveney as part of a national initiative to provide additional mental health support to health & social care staff who were struggling with the impact of Covid. National funding for these hubs ceased in March 2023, with each ICS required to provide health & social care staff a similar level of support to the Covid hubs on an on-going basis.

Following a review of existing service provision, commissioners have identified the need to develop tier 3.5 - 4 enhanced psychological services (EPS) to complement existing tier 1-3 provision. The service is targeted at staff with more complex clinical presentations that typically require a higher degree of face-to-face interventions. The tier 3.5 - 4 enhanced psychological services will primarily support individual staff with their mental health but will also occasionally be offered to their wider teams.

The transitional funding provided by the local ICB expires at the end of the '23/'24 financial year, with each ICS organisation required to fund support for its own staff with effect from April '24. A combination of existing service provision and financial constraints means that the EPS service will only be commissioned by 3 of the 5 local NHS trusts (Norfolk & Norwich, James Paget, and Norfolk Community Health & Care), as well as the ICB. This procurement seeks to establish a common service, with each trust contracting separately with the chosen provider.

The contract will be for a period of 3 years with a contract value between PS350,000 - PS500,000 over the full 3-year contract period.

This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021642-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2024 |
| Submission deadline | 2 Apr 2024 |
| Future notice date | Not specified |
| Award date | 15 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 15 Jul 2024 at 11:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021642-2024
- 28 Feb 2024 at 17:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006441-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.ardengemcsu.nhs.uk/
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04441d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04441d.json.
