---
title: "Mainstay access gateway, advice and support team"
ocid: "ocds-h6vhtk-0444bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0444bb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0444bb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0444bb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LIVERPOOL CITY COUNCIL"
published: "2024-05-22"
---

# Mainstay access gateway, advice and support team

Buyer: LIVERPOOL CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0444bb

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## Summary

The Liverpool City Council has completed the procurement process for the Mainstay access gateway, advice and support team under the services category. This involved providing IT systems and dedicated advice and support to vulnerable households affected by homelessness across the Liverpool City Region. The procurement method used was an open procedure, and the contract was awarded to the City of Liverpool Young Men's Christian Association (YMCA Together). The contract was signed on 20th May 2024, with a total value of £451,806.

This tender presents an opportunity for businesses involved in community, social, and personal services to contribute towards supporting vulnerable households impacted by homelessness in the Liverpool City Region. Companies with experience in project management, data analysis, system audits, and service provision would be well-suited to compete. The Liverpool City Council, acting as the buyer in this process, aimed to enhance collaboration with commissioned services, local authorities, and key stakeholders to deliver effective support systems for the community.

## Notice

The MainStay access gateway consists of an IT system and dedicated advice and support to commissioned services, local authorities, service users and key stakeholders working with vulnerable households affected by homelessness across the LCR. This includes the delivery of: * An Advice Line / Help Desk for commissioned services / referrers * System Training for all users, including the development of guidance manuals and system alerts * Project management * Reporting, data analysis and data cleansing, * Regular system audits, including contacting individuals who are at risk of homelessness, providers whose services are managed through the system and other stakeholders who may be in contact with the team * Licence negotiations between the IT developer CDP and the 6 Local Authorities which use the gateway system The MainStay system assists Liverpool's Adult Services commissioners with pathway management, contract and performance management including measuring KPI's, for all commissioned services which are obliged to use the system.

### Lot Information

Lot 1

The Provider will deliver the following objectives: * To provide a flexible resource and expertise to work alongside the LCR Authorities and other partners in the delivery of an access gateway across each of the 6 Local Authority areas in the Liverpool City Region: Liverpool City Council and the Metropolitan Borough Councils of Halton, Knowsley, Sefton, St Helens and Wirral. * To enable the ongoing delivery of cost efficiencies and system developments through building on foundation of the Liverpool model and other system developments * To use their best endeavours to ensure that each LA and their providers delivers the gateway in accordance with the agreed policies, procedures and protocols that were developed when launching the sub-regional approach and subsequent system developments and which are included in that LA's specific and most up to date Guidance Manual * The Provider will review and update the relevant LA manual to ensure these comply with all legal requirements and policy updates that have occurred since 'go-live' and subsequent developments including: o Managing 'Gatekeeper Referrals' o Process for Referring/Assessing based on City Region connection o Prioritisation of Accommodation o Information Sharing Protocol o Data Sharing Agreement * To manage the operation of the gateway which enables service users to receive a consistent service across the city region * To enable clear and robust data on patterns and migration of the homeless population across LA boundaries

Renewal: n/a

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016224-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2024 |
| Submission deadline | 1 Apr 2024 |
| Future notice date | Not specified |
| Award date | 19 May 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £452,805 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £451,806 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL CITY COUNCIL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1DS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD72 Liverpool |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | (2) CITY OF LIVERPOOL YOUNG MEN’S CHRISTIAN ASSOCIATION (INC) TRADING AS YMCA TOGETHER |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 22 May 2024 at 15:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016224-2024
- 1 Mar 2024 at 14:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006692-2024

## Notice URLs

- http://www.liverpool.gov.uk
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0444bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0444bb.json.