---
title: "Music Hub Customer Relationship Management System"
ocid: "ocds-h6vhtk-044518"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044518"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044518.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044518.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-01-27"
---

# Music Hub Customer Relationship Management System

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-044518

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044518)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044518.json)

## Summary

Norfolk County Council has concluded an award for the procurement of a Music Hub Customer Relationship Management (CRM) System, categorized under IT services with a CPV code of 72000000. This initiative supports the Council’s music education strategy, aligned with the National Plan for Music Education. The contract, valued at £38,600, was awarded to SpeedAdmin ApS. The agreement covers an initial term of three years, with options for extensions up to an additional four years, and is intended to serve the Norfolk region (UKH15, UKH16, UKH17). This stage of the procurement is in the 'Award' phase, having been completed on 27 January 2025.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) in the IT services and software development sectors. Businesses specializing in CRM systems and digital solutions for educational purposes are particularly well-suited to compete. Given the emphasis on adaptability and future-proofing, companies offering scalable and integrative technologies will benefit from participating in such tenders. The open procedure method used in this procurement ensures a competitive and transparent process, providing equal opportunities for qualified businesses to contribute to an impactful project supporting youth music education.

## Notice

Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required.

### Lot Information

Lot 1

The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council's Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk's Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: The contract is for an initial 3 years term with the possibility of further extensions up to an additional 4 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002728-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 5 Apr 2024 |
| Future notice date | Not specified |
| Award date | 27 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £38,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | Not specified |
| Post town | Not specified |
| Postcode | Not specified |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPEEDADMIN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jan 2025 at 14:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002728-2025
- 4 Mar 2024 at 11:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006818-2024

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044518. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044518.json.