---
title: "Mediation and Disagreement Resolution Service"
ocid: "ocds-h6vhtk-044553"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044553"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044553.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044553.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2024-03-04"
---

# Mediation and Disagreement Resolution Service

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-044553

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## Summary

The Suffolk County Council has initiated a tender process for the provision of the Mediation and Disagreement Resolution Service. This tender falls under the 'services' category with a focus on guidance services. The total contract value is £250,000 (excluding VAT) for the period 1st September 2024 to 31st August 2027, with possible extensions. The deadline for tender submissions is 12 Noon on Friday 12th April 2024, with a clarification question deadline of 18th March 2024 at 5pm. The procurement method is an open procedure, and interested parties can access the tender documentation on the Suffolk County Council website.

This tender opportunity presents a chance for businesses to provide an accessible and independent Mediation and Disagreement Resolution Service to parents, carers, schools, and young people involved in special educational needs. Companies offering guidance services and with experience in resolving disputes in the education sector are well-suited to compete. The submission methods for this tender include electronic and written formats, and the bid validity period extends until 1st September 2024. Furthermore, there is a standstill period incorporated for unsuccessful tenderers to seek debriefing, ensuring transparency in the procurement process.

## Notice

Suffolk County Council are currently out to tender for the provision of accessible and independent Mediation and Disagreement Resolution Service for the parents and carers, young people, schools, 16+ settings and the Local Authority who need to resolve concerns, disagreements, or disputes about the provision of education to children, or young people, with special educational needs.This opportunity is available in the 'Current Tenders' area of portal. Interested parties are invited to express their interest to gain full access to the tender documentation. The advertised value here is PS250,000 (excluding VAT) for the total contract period, including any optional extensions.The deadline date for submissions of the tender is 12 Noon Friday 12th April 2024. Please note late returns will NOT be permitted.The deadline for clarification questions is 5pm 18th March which must be generated via the correspondence option on the website.

### Lot Information

Lot 1

To provide access to an accessible and independent Mediation and Disagreement Resolution Service for the parents and carers, young people, schools, 16+ settings and the Local Authority who need to resolve concerns, disagreements, or disputes about the provision of education to children, or young people, with special educational needs. Additional information: The initial contract period is 1/9/24 - 31/8/27 with the option to extend for up to a further 24 months

Renewal: Any future requirement will be advertised once the scope and requirement are known

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006907-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2024 |
| Submission deadline | 12 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2024 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | TLH14 Suffolk CC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services

## Release History

- 4 Mar 2024 at 17:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006907-2024

## Notice URLs

- http://www.suffolksourcing.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044553. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044553.json.