--- title: "Carents Room - Phase 2" ocid: "ocds-h6vhtk-044631" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044631" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044631.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044631.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTHERN GAS NETWORKS LIMITED" published: "2024-04-30" --- # Carents Room - Phase 2 Buyer: NORTHERN GAS NETWORKS LIMITED Current stage: Award OCID: ocds-h6vhtk-044631 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044631) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044631.json) ## Summary The procurement process for the "Carents Room - Phase 2" project has been completed by Northern Gas Networks Limited. The project falls under the services category and aims to reach 1 million potential Carents in the UK. The project involves the development of an interactive online website to provide instant support, energy advice, and health information to Carents. The procurement method used was a limited award procedure without prior publication of a call for competition, and the contracting authority is Northern Gas Networks Limited located in Leeds, UK. The phase 2 contract was signed on 30th April 2024. This tender for the "Carents Room - Phase 2" project presents business growth opportunities for companies offering research and development services and related consultancy services. Businesses involved in digital platforms, health services, energy efficiency solutions, and online marketing would be well-suited to compete. Participation in this tender could lead to collaborations with Northern Gas Networks Limited, contributing to the growth of innovative solutions in the social care sector and helping support the ageing population in the UK. ## Notice "The Carents Room" project aims to reach 1 million potential Carents in the UK, this ambition agreed between Cadent and NGN in October 2021. There are currently an estimated 5 million Carents nationally. They are the largest group of unpaid carers and growing rapidly in the face of our ageing population. The Carents Room is an interactive, online website for Carents to access anywhere in the UK and receive instant online support. The objectives of this project are: - To have an interactive online website for 1 million Carents during the course of the project to access instant support, energy advice and health information - Ability to be able to register an account with The Carents Room to access additional service and support - Direct users to findmygdn.co.uk to identify their GDN and link to relevant websites to generate 5000 Priority Service Registrations (PSR) per annum. Using a referral code to enable GDNs to track how many referrals the website has generated. This method of traffic direction can also be used to encourage users of "The Carents Room" to complete CO awareness questionnaires - Improve functionality of the website that is currently active - Increase awareness of the website and the related social media community by using a marketing strategy company - Raise awareness about the dangers of CO by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites etc - Raise awareness of energy efficiency by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites, charities, warm home schemes etc - To become commercially self-sustainable - GDPR Compliance - Accessibility of the website to be functional e.g. Recite ME ### Lot Information Lot 1 A contract is being awarded to Stratra Nostra to deliver "The Carents Room" project. This aims to reach 1 million potential Carents in the UK, this ambition agreed between Cadent and NGN in October 2021. There are currently an estimated 5 million Carents nationally. They are the largest group of unpaid carers and growing rapidly in the face of our ageing population. The Carents Room is an interactive, online website for Carents to access anywhere in the UK and receive instant online support. The objectives of this project are: - To have an interactive online website for 1 million Carents during the course of the project to access instant support, energy advice and health information - Ability to be able to register an account with The Carents Room to access additional service and support - Direct users to findmygdn.co.uk to identify their GDN and link to relevant websites to generate 5000 Priority Service Registrations (PSR) per annum. Using a referral code to enable GDNs to track how many referrals the website has generated. This method of traffic direction can also be used to encourage users of "The Carents Room" to complete CO awareness questionnaires - Improve functionality of the website that is currently active - Increase awareness of the website and the related social media community by using a marketing strategy company - Raise awareness about the dangers of CO by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites etc - Raise awareness of energy efficiency by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites, charities, warm home schemes etc - To become commercially self-sustainable - GDPR Compliance - Accessibility of the website to be functional e.g. Recite ME ### Procurement Information This is phase 2 to the current collaborative project with the The Carents Room. The Carents Room is a service which tackles ageing related vulnerability by helping adults who are supporting their elderly relatives. The word 'Carent' being a play on words for a carer of elderly parents. Increasingly, adult children are providing informal care to help their ageing relatives continue to live at home. We call these carers "Carents", and there are estimated 2-4 million of them across the UK. The majority of Carents are middle aged men and women who are digitally competent which enables them to juggle both their professional lives with their Carent responsibilities. The Carents Room aims to fill this gap, acting as an online 24/7 "one stop shop" for every carenting need. From practical skills, advice and information, to services, products, peer discussions and wellbeing support, The Carents Room gives carents the information and connections they need to support their parents and keep them safe. At the same time, The Carents Room helps trusted suppliers engage with carers around services and products which can make life easier and/or safer for their ageing parents. The Carents Room combines medical and public health expertise to provide carents with a high quality, professional service. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013915-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Apr 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 6 Mar 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £2,823,732 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHERN GAS NETWORKS LIMITED | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS15 8TU | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Garforth & Swillington | | Westminster constituency | Leeds East | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | STRATA NOSTRA; STRATRA NOSTRA | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 30 Apr 2024 at 14:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013915-2024 - 6 Mar 2024 at 16:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007260-2024 ## Notice URLs - http://www.northerngasnetworks.co.uk - http://www.northerngasnetworks.co.uk/procurement ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044631. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044631.json.