---
title: "NESO Payroll Services Procurement Event"
ocid: "ocds-h6vhtk-04464b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04464b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04464b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04464b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NATIONAL GRID UK LIMITED"
published: "2024-03-20"
---

# NESO Payroll Services Procurement Event

Buyer: NATIONAL GRID UK LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-04464b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04464b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04464b.json)

## Summary

National Energy System Operator Limited (NESO) is seeking a Managed Service Provider (MSP) to deliver payroll services as it separates from National Grid. The project involves designing and implementing a solution in compliance with IT policy and controls, data management, seamless migration, customer experience enhancement, reporting capabilities, and UK compliance. The procurement event titled "NESO Payroll Services Procurement Event" targets approximately 2000 employees, growing to 2500 by 2025. The deadline for submissions is March 25, 2024, with a future notice date of October 31, 2024, setting the stage for business growth opportunities in payroll management services.

This tender by NESO presents a lucrative opportunity for managed service providers with expertise in payroll administration, IT strategy alignment, data migration, and customer-oriented solutions. Businesses specializing in personnel and payroll services, particularly those with a proven track record in delivering comprehensive payroll solutions with advanced features like Internet and Cloud access, mobile user interfaces, and HRMC compliance, will be well-suited to compete in this strategic procurement process focusing on efficiency, compliance, and service quality.

## Notice

As of July 2024, National Energy System Operator Limited (NESO) will no longer be a part of the National Grid group, resulting in the need to separate what are currently shared processes and functions. The strategic decision has been made that NESO shall deliver its payroll services through a Managed Service Provider (MSP), and we are therefore seeking a world class leader to manage this process for our growing number of employees (currently ~2000 staff increasing to ~2500 by 2025). The scope of the project will encompass the following activities: The design and blueprinting of a solution that adheres to IT policy, including DR&S (Digital Risk and Security) and controls compliance. To ensure any solution aligns with longer term IT strategy. To provide the design of a fully integrated solution with other IT components and that of 3rd parties. To ensure all remaining data can be suitably managed (archived/migrated) To ensure plans are in place to ensure a seamless migration will minimally impact to end users. To design a world class solution that allows flexibility and is dynamic by nature. To design a simplified and more automated solution, enhancing customer experience by providing an intuitive, user-friendly gateway. To ensure state of the art reporting and auditing capabilities. To enable rationalisation and the future streamlining of process. To ensure the required level of controls can be applied to assure UK compliance and business controls including business assurance; compliance; risk management; prevention of financial crime; business continuity; internal audit: ISO27001 - Information security management ISO27017 - Cloud services security ISO27018 - Personally Identifiable Information (PII) cloud services security SOC1 Type II - Customer financial reporting internal controls. Data privacy and protection; GDPR adherence Network architecture and infrastructure, information security and disaster recovery

### Lot Information

Lot 1

Provision of Comprehensive Payroll Services: Fully managed payroll services, covering all aspects related to payroll operations. The solution must include robust capability for Internet and Cloud access, ensuring a seamless user experience where possible. Vendor must have a proven track record. Payroll Services to consist of: Accurate Gross to Net Payroll Calculations Payment Administration Inbound and Outbound Interfaces Statutory Payroll Reporting Employee Self Service - including Mobile Access to Pay Data (Payslips/P60) HRMC Compliant/ RTI Pay Outputs - Printed Payslips/P60 etc. Secure Payroll Data Reliable Customer Support Desk Absence/Time Management Processing UVDB Codes to be registered on Achilles: 2.6.29.0 Personnel/Human Resources Services 2.6.29.1 Payroll Administration

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009006-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2024 |
| Submission deadline | 25 Mar 2024 |
| Future notice date | 31 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL GRID UK LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC2N 5EH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79211110 - Payroll management services
- 79631000 - Personnel and payroll services

## Release History

- 20 Mar 2024 at 13:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009006-2024
- 7 Mar 2024 at 11:30 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/007312-2024

## Notice URLs

- http://www.nationalgrid.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04464b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04464b.json.