--- title: "GSS24061 - Travel Assistance Centre" ocid: "ocds-h6vhtk-0446a2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0446a2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0446a2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0446a2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UK RESEARCH AND INNOVATION" published: "2024-03-08" --- # GSS24061 - Travel Assistance Centre Buyer: UK RESEARCH AND INNOVATION Current stage: Tender OCID: ocds-h6vhtk-0446a2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0446a2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0446a2.json) ## Summary The UK Research and Innovation is seeking services for a Travel Assistance Centre under tender GSS24061. The submission deadline is Monday 15th April 2024 at 11:00hrs GMT. The contract period is from 18th May 2024 to 31st July 2027, with potential extensions up to 31st July 2029. The procurement method is an open procedure, with a contract value of £500,000 in GBP. Interested businesses can find more details and submit bids via the Jaggaer eSourcing Portal. This tender opportunity by UK Research and Innovation presents a chance for service providers in the business travel industry to support travellers globally. Businesses offering travel risk management services, security consultancy, and personnel support are well-suited to compete. With a contract term of up to 5 years, including extensions, successful bidders have the opportunity to establish a long-term partnership and expand their service offerings within the public sector. ## Notice The final date and time for the submission of bids is Monday 15th April 2024 at 11:00hrs GMT. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. Please note that this is a Services Contract. UK Research and Innovation (UKRI) brings together the seven Research Councils (AHRC, BBSRC, EPSRC, ESRC, MRC, NERC, STFC) plus Innovate UK and a new organisation, Research England. UKRI requires a Travel Assistance Centre (TAC) to support UKRI travellers assess and achieve preparedness requirements prior to travel and provides security and medical advice and assistance to travellers when undertaking travel globally. The TAC service provides a resource and support platform for all UKRI travel risk management requirements. This contract is being Established for a term of 3 years + 1 year + 1 year (31st July 2027 with the option to extend for two further years 31st July 2028 and 31st July 2029) Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found within Jaggaer Sourcing Portal. This contract will be awarded based on the evaluation criteria as set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement. To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier. If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/. Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the ITT reference number: itt_1460 or search using the procurement reference: GSS24061 ### Lot Information Lot 1 Provision of TAC support globally on the following basis: - Full TAC support for all international travellers as per the technical specification, other than those travelling past the gateway points into Antarctica or Arctic regions. - Support for UK travellers with limited provision of travel advice, alerting of threats and use of the track service for check-ins following a national critical incident. - Provision of in-country personnel security support and consultancy service as described in the TAC additional service section. Renewal: Option to extend for an additional 2 years on a 1+1 basis to 31st July 2029. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/007444-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Mar 2024 | | Submission deadline | 15 Apr 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 May 2024 - 31 Jul 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | £500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK RESEARCH AND INNOVATION | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1UH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79997000 - Business travel services ## Release History - 8 Mar 2024 at 09:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007444-2024 ## Notice URLs - http://www.contractsfinder.service.gov.uk - http://www.uksbs.co.uk - https://beisgroup.ukp.app.jaggaer.com/ - https://www.uksbs.co.uk/clients/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0446a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0446a2.json.