---
title: "Care Coordination Hub"
ocid: "ocds-h6vhtk-044729"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044729"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044729.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044729.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DEVON ICB"
published: "2024-04-10"
---

# Care Coordination Hub

Buyer: NHS DEVON ICB  
Current stage: Award  
OCID: ocds-h6vhtk-044729

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## Summary

The NHS DEVON ICB has initiated a tender process for the Care Coordination Hub, providing a clinical consultation service in Devon, operated by Advanced Care Practitioners and General Practitioners. The contract, valued at £745k (including VAT), runs from 22nd March 2024 to 30th September 2024. The procurement stage involves a Provider Selection Regime with an awarded contract confirmation on 22nd March 2024.

This tender offers business growth opportunities for service providers in the medical personnel sector. Companies offering clinical consultation services, prescription capabilities, and ambulance dispatch services are well-suited to compete for this contract. The Health Care Services provider selected will work closely with South Western Ambulance Service Trust, and the contract aims to enhance service quality, accessibility, and health outcomes for patients in Devon.

## Notice

The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are received from both the South Western Ambulance Service Trust (SWAST) Stack of 999 calls and from Paramedics on scene, calling for advice and to explore alternatives pathways to the Emergency Department. This provides an opportunity for shared clinical assessment and decision making between the Hub and the referrer, with the potential for the call to be closed or referred onto existing services in the community if required. There is also an opportunity to link in with, or refer onto, the three Locality Spokes across Devon for patients who have more complex needs, or for an ambulance to be dispatched if required. The staffing model is made up of Advanced Care Practitioners and General Practitioners, all of whom are independent prescribers, working closely with SWAST Specialist Paramedics. * Operating seven days a week 08.00 - 20.00 covering the whole of Devon. * Contract PS745k (including VAT) from 22 March 2024 - 30 September 2024

### Lot Information

Lot 1

The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are received from both the South Western Ambulance Service Trust (SWAST) Stack of 999 calls and from Paramedics on scene, calling for advice and to explore alternatives pathways to the Emergency Department. This provides an opportunity for shared clinical assessment and decision making between the Hub and the referrer, with the potential for the call to be closed or referred onto existing services in the community if required. There is also an opportunity to link in with, or refer onto, the three Locality Spokes across Devon for patients who have more complex needs, or for an ambulance to be dispatched if required. The staffing model is made up of Advanced Care Practitioners and General Practitioners, all of whom are independent prescribers, working closely with SWAST Specialist Paramedics. * Operating seven days a week 08.00 - 20.00 covering the whole of Devon. * Approximate lifetime value of the contract is PS745k (including VAT) from 22 March 2024 - 30 September 2024 NHS Devon ICB are intending to award a contract to an existing provider following direct award process C.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 21st March 2024 (8 working days following publication of intention to award notice). They should be submitted in writing to d-icb.contracting@nhs.net This contract has not yet been formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011694-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £620,420 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON ICB |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 5AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Priory |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDVIVO GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79510000 - Telephone-answering services
- 85121100 - General-practitioner services
- 85141000 - Services provided by medical personnel
- 85312310 - Guidance services

## Release History

- 10 Apr 2024 at 15:52 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011694-2024
- 11 Mar 2024 at 14:06 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007694-2024
- 11 Mar 2024 at 11:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007643-2024

## Notice URLs

- https://devon.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044729. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044729.json.